If you need to close your fundraiser and return donations to your givers, our support team can walk you through it.
Contact Us and include:
Processing fees are not refunded. Refunds cover the original gift amount minus the processing fees from that gift. Any gifts made directly to GiveSendGo are not included.
Currency conversion may affect refund amounts. If a gift was made in a currency different from your fundraiser's currency, it was converted when the gift was processed. Because exchange rates change over time, the refunded amount may vary slightly from the original amount shown to the giver.
If you have questions about the process before submitting, Contact Us and we'll help you understand your options.