GiveSendGo takes security seriously, and staying safe also means knowing what to watch for. Here are practical steps to protect yourself and your fundraiser.
Stick to Official GiveSendGo Channels
GiveSendGo sends emails from two domains: @givesendgo.com and @givesendgo.info. Receipts and transactional notices come from @givesendgo.info. If you receive a message claiming to be from GiveSendGo but sent from a different domain, do not respond or click any links. Contact Us to verify before taking any action.
Be Cautious of Third-Party Promotion Offers
Some third parties offer to boost a fundraiser's visibility for an upfront fee. GiveSendGo does not partner with outside services to promote individual fundraisers. If you receive an unsolicited offer like this, treat it with caution.
Keep Your Personal Information Private
Never share financial or personal details with people you don't know. GiveSendGo will never ask you to provide private information outside our secure platform channels.
When Something Feels Off, Verify
If something doesn't look right, whether it's an email, a message, or an offer, pause before acting. Contact Us and our team will take a look with you.
For more on how GiveSendGo protects your account and payment information, see Keeping Your Donations on GiveSendGo Safe.
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