Managing Your Fundraiser
Adding an Offline Donation to Your Fundraiser
Every gift counts, including donations received outside of GiveSendGo. If you received a donation toward your fundraiser outside of the GiveSendGo platform, you can add it so your fundraiser totals reflect all the support you've received. How to Add ...
Hiding the Total Amount Raised on Your Fundraiser
Your fundraiser, your terms. GiveSendGo lets you control what's publicly visible, including whether your total amount raised appears on your fundraiser page. How to Hide the Total Amount Raised Log into your GiveSendGo account Open your Fundraiser ...
Making All Givers to Your Fundraiser Anonymous
If you don't want giver names to appear publicly on your fundraiser page, you can automatically mark all givers as anonymous. When this setting is enabled, names will not appear in the public donations list, even if a giver chooses to show their name ...
Hiding Donation Amounts on Your Fundraiser
GiveSendGo gives you control over what visitors see on your fundraiser page, including whether individual gift amounts are displayed. How to Hide Donation Amounts Log in to your GiveSendGo account Open your Fundraiser Dashboard Select Settings Scroll ...
Referral Codes
Knowing where your support comes from helps you share your campaign more effectively. Referral codes let you create unique shareable links for different platforms, emails, or promotions, so you can see what's working the most. Why Use a Referral Code ...
Managing and Replying to Giver Comments
Giver comments are a chance to see the impact of your fundraiser in real time. GiveSendGo gives you the tools to manage and respond to them directly from your Fundraiser Dashboard. Remove a Donation Comment To remove a comment: Log in to your ...
Enabling and Disabling Donation Comments
You're in control of the conversation on your fundraiser page. This setting lets you turn public donation comments on or off at any time How to Adjust Donation Comment Settings Log into your GiveSendGo account Open your Fundraiser Dashboard Click ...
Accessing and Exporting Campaign Data
Your campaign tells a story, and the Campaign Data section of your dashboard helps you read it. With it, you can view detailed insight into your campaign's performance and supporters, including donation reports, mailing addresses, comments, and ...
Changing Your Recipient
Getting funds to the right person is at the heart of every fundraiser. If you need to update your recipient, the process depends on where things stand. When a Recipient Has Not Yet Accepted an Invitation If the recipient has not yet accepted their ...
Finding Your Fundraiser
Your fundraiser is the heart of everything you do on GiveSendGo. Here's how to find it quickly and why it might not be showing up where you expect. Finding Your Fundraiser from Your Account The surest way to access your fundraiser is through your ...
Creating and Managing a Custom Fundraiser Link
Your custom fundraiser link is part of your fundraiser's identity. It's how givers find you and how you share your story. You can set one at any time once you've created a fundraiser. Setting Your Custom Link To set or update your custom link, go to ...
Adding a GiveSendGo Widget to Your Website
Your campaign can go wherever your audience is. Embed a GiveSendGo widget on your website so visitors can view and support your campaign without having to leave it. How to Add a Campaign Widget Go to your campaign page Click Share Select Embed from ...
Changing a Recipient Display Name
There are many reasons you might need to update a display name on your fundraiser—from a legal name change to a privacy concern. How you make those changes depends on whose name needs updating. For Fundraiser Organizers If you want to change the name ...
What to Do if a Campaign Owner or Recipient Has Passed Away
We understand that navigating next steps after the loss of a loved one can be difficult. If you need to manage an existing GiveSendGo campaign connected to someone who has passed away, this guide outlines the available options and required ...
Set Up a Custom Thank You Message for Givers
Every gift deserves a personal acknowledgment. You can create a custom thank-you message that is automatically emailed to givers after they donate, sent in addition to the standard donation receipt. Add or Edit Your Custom Thank You Message Log in to ...
Collect Giver Mailing Addresses on GiveSendGo
A handwritten note can mean as much as a donation itself. GiveSendGo lets you collect giver mailing addresses so you can follow up with personal thank-yous, updates, or other items by mail. This feature is optional and can be turned on or off at any ...
Formatting Your Fundraiser Story
Your fundraiser story is one of the most important parts of your GiveSendGo page. A clear, well-structured story helps givers understand your need, connect with your cause, and feel confident supporting you. Accessing Your Story Editor To access your ...
Publishing and Unpublishing Your Fundraiser
Your fundraiser goes live when you're ready, and stays live only as long as you want. You can manage your fundraiser's visibility at any time from My Campaigns—the page you'll see immediately after signing into your account. Publishing Your ...
How to Add a Recipient to Receive Funds
Every gift on GiveSendGo is meant to reach someone. Getting funds to the right person starts in the Transfers section of your fundraiser. To access it, go to your Fundraiser Dashboard and select Transfers from the sidebar. Once a recipient is added ...
How to Edit Your Fundraiser
A great fundraiser isn't built in one sitting—it grows. You can update your title, story, media, and more at any time from your fundraiser's Dashboard. Editing Your Fundraiser Details The Edit Campaign page is where you can update everything about ...
Adding Images and Videos to Your Fundraiser
Images and videos help bring your fundraiser to life. Strong visuals build trust, communicate emotion, and help givers better understand your story. Your Campaign Gallery Your fundraiser supports up to six media items—one header and five additional ...
Set Your Fundraiser to Private
Some stories are meant for a specific circle, like family, close friends, or a tight-knit trusted community. Setting your fundraiser to private lets you share it only with the people you choose. When a fundraiser is set to private it will not appear ...
Managing Email Notifications
Staying informed when donations come in is easy to manage on GiveSendGo. Both campaign owners and recipients can turn email notifications on or off at any time Manage Email Notifications Log in to your GiveSendGo account Open your Fundraiser ...
Editing Recipient Details
When you add a recipient other than yourself to receive funds on your fundraiser, you enter their name and email address to send the invitation. As long as they haven't accepted yet, you can update those details at any time. Edit Recipient Details ...
Posting an Update to Your Fundraiser
Keeping supporters in the loop is part of what makes a fundraiser thrive. GiveSendGo makes it easy to share progress updates directly from your fundraiser's Dashboard. How to Post an Update Log in to your GiveSendGo account Open your Fundraiser ...
Setting Your Fundraiser Goal
Your fundraising goal tells your story before anyone reads a word. Set it to reflect your actual need and give supporters a clear sense of the difference their gift will make. Setting or Updating Your Goal You can set or update your goal at any time ...
Deleting Your Fundraiser
If your campaign has ended or you’re ready to take it down, you can reach out to our support team via the Contact Us button to have it deleted. Deleting a campaign is permanent, so be sure you really want your campaign deleted before submitting your ...
Sharing Your Fundraiser
The more people who know about your fundraiser, the more lives it can touch. From your Fundraiser Dashboard, you can copy your fundraiser link, share to social media, or download a QR code for in-person sharing. If you need help finding your ...
Finding a Fundraiser on GiveSendGo
Whether you're trying to support a friend or explore new causes, here's how to locate a fundraiser using GiveSendGo's search tools. Search for a Fundraiser Go to GiveSendGo.com Click the magnifying glass icon at the top of the page Enter keywords in ...
Closing Your Campaign and Refunding Your Givers
GiveSendGo is built on generosity, and that includes refunding your givers should you need to close a campaign. Our support team can walk you through the process. Close Your Campaign and Refund Your Givers Reach out to us via the Contact Us button ...