Your fundraiser is a living story, and your visuals should grow with it. Fresh images and videos show progress, highlight milestones, and remind supporters why their generosity matters. Here's how to add images and videos to your fundraiser and what to do if something isn't displaying correctly.
Your main image or video appears at the top of your fundraiser page. If you add additional images or videos, they display as a slideshow in the header. Visitors can click the arrows beside the main image to scroll through.
To add media to your gallery:
Supported video platforms: YouTube, Vimeo, and Rumble.
For Rumble: use the embed iframe link, not the regular video page link. The standard page link will not display correctly.
To avoid upload issues, make sure your image meets these guidelines:
If your image is too large, free tools like TinyPNG or Image Resizer can compress it before upload.
My video isn't showing.
My images look cropped.
Use a 16:9 aspect ratio for best results. Images with other ratios will be cropped to fit the header area.
My gallery isn't visible.
Make sure you added media in the Fundraiser Gallery section under Edit Fundraiser. Media uploaded here appears in the gallery slideshow on your fundraiser page.
If you're still running into issues, Contact Us and include your fundraiser link.