Adding Images and Videos to Your Campaign

Images and videos help bring your campaign to life. Strong visuals can build trust, communicate emotion, and help givers better understand your story. This article walks through how to add media to your campaign and how it appears to visitors.

How Media Appears on Your Campaign Page

Your main image or video appears at the top of your campaign page. If you add additional images or videos, they will display as a slideshow in the header area. Visitors can click the arrows beside the main image to scroll through your gallery. Adding more than one image allows you to:

1. Show different moments or milestones
   
2. Share documents, updates, or progress photos
   
3. Provide more context around your story
   

How to Add More Images or Videos

To upload additional media:

1. Log into your GiveSendGo account
   
2. Open your Campaign Dashboard
   
3. Click Manage Campaign
   
4. Select Gallery Images from the menu
   
5. Upload images from your device or paste a video link
   

Supported Video Platforms

You can add video links from:

1. YouTube
   
2. Vimeo
   
3. Rumble
   

For Rumble, use the embed iframe URL, not the page link. The regular video page link will not display properly.

Image Guidelines

To avoid upload issues ensure your image meets the following guidelines:

1. File format: JPG or PNG
   
2. Recommended ratio: 16:9
   
3. Minimum size: 800 x 450 pixels
   
4. Maximum file size: 5MB
   

Need to resize? Try free tools like TinyPNG or Image Resizer

If your image is too large, you may need to resize or compress it before uploading.

Common Issues

My video isn’t showing.

1. Double-check you used the correct video link (especially for Rumble)
   
2. Make sure the video is public on the hosting platform
   
3. If your video is hosted by YouTube, ensure it is not a Short
   

My images look cropped.

1. Use a 16:9 aspect ratio for best results
   

My gallery isn’t visible.

1. Make sure you added media in the Gallery Images section (not just in your story text)
   

Keeping Your Media Updated

As your campaign grows, consider updating your images or adding new ones. Fresh visuals can:

1. Show progress toward your goal
   
2. Highlight milestones
   
3. Keep supporters engaged
   

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