Adding Images and Videos to Your Campaign

Images and videos help bring your campaign to life. Strong visuals can build trust, communicate emotion, and help givers better understand your story.

How Media Appears on Your Campaign Page

Your main image or video appears at the top of your campaign page. If you add additional images or videos, they will display as a slideshow in the header area. Visitors can click the arrows beside the main image to scroll through your gallery.

Adding More Images or Videos

To upload additional media:

1. Log into your GiveSendGo account
   
2. Open your Campaign Dashboard
   
3. Click Manage Campaign
   
4. Select Gallery Images from the menu
   
5. Upload images from your device or paste a video link
   

Supported Video Platforms

You can add video links from YouTube, Vimeo, and Rumble.

For Rumble, use the embed iframe URL, not the page link. The regular video page link will not display properly.

Image Guidelines

To avoid upload issues, make sure your image meets these guidelines:

1. File format: JPG or PNG
   
2. Recommended ratio: 16:9
   
3. Minimum size: 800 x 450 pixels
   
4. Maximum file size: 5MB
   

If your image is too large, you may need to resize or compress it before uploading. Try a free tool like TinyPNG or Image Resizer.

Common Issues

My video isn’t showing.

1. Double-check you used the correct video link (especially for Rumble)
   
2. Make sure the video is public on the hosting platform
   
3. If your video is hosted by YouTube, ensure it is not a Short
   

My images look cropped.

1. Use a 16:9 aspect ratio for best results
   

My gallery isn’t visible.

1. Make sure you added media in the Gallery Images section, not just in Campaign Edit.
   

Keeping Your Media Updated

Your campaign is a living story, and your visuals should grow with it. Fresh images and videos can show progress, highlight milestones, and remind supporters why their generosity matters.

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