How to Collect Giver Mailing Addresses on GiveSendGo

Collect Giver Mailing Addresses on GiveSendGo

You can enable a setting that allows givers to optionally provide their mailing address after completing a donation. This can be useful if you plan to send physical thank-you notes, updates, or other items by mail.

This feature is optional and can be turned on or off at any time.

Enable Mailing Address Collection

To allow givers to provide their mailing address:
  1. Log in to your GiveSendGo account
  2. Open your Campaign Dashboard
  3. Click Manage Campaign
  4. Select Donation Settings
  5. Find the Would you like to collect mailing addresses of givers? toggle
  6. Switch it to Enabled
  7. Click Save
Once enabled, givers will see the option to provide their mailing address after completing a donation.

What Givers Will See

After donating, givers will be prompted to enter their mailing address. Providing an address is optional—givers can submit their address or opt not to. If they decline, no mailing address will be collected.

How to View and Export Collected Mailing Addresses

You can view collected mailing addresses from your Campaign Data section:
  1. Log in to your GiveSendGo account
  2. Open your Campaign Dashboard
  3. Click Campaign Data
  4. Select Mailing Addresses
To download giver mailing addresses, you’ll need to export a Donation Report. Learn how in our article How to Access and Export Campaign Data.

You can manage additional donation visibility options from the same Donation Settings page. See Donation Display Settings for a full overview.

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