Ready to access your funds? Here's how to make a transfer (also known as a payout), whether you're doing it manually or setting up automatic transfers.
Before You Start
Three things need to be in place before you can make a transfer:
- You must be the fundraiser recipient. Only the recipient can initiate a transfer. If you're the organizer but not the recipient, you'll need to be added as the recipient first, or have the recipient make the transfer.
- Your fundraiser must be verified. If you're still seeing prompts to complete setup or verification, your fundraiser is not yet ready to transfer funds to a connected bank account. Verification typically takes 1–2 business days after all required steps are completed (recipient added, identity and bank setup done, and at least one gift received so review can begin).
- Your funds must be eligible. Your first donation becomes available 5 days after it's received. After that, donations are added to your available balance on a 3-day rolling basis.
If all three are in place, you're ready. For a full explanation of how timing, minimums, and fees work, see How Transfers Work on GiveSendGo.
How to Make a Manual Transfer
A manual transfer sends your full available balance to your connected bank account. Follow these steps:
- Log in to your GiveSendGo account
- Go to My Campaigns and open the fundraiser
- Go to the Transfers tab
- Scroll down to the Transfer details section
- Click Request Transfer
Once submitted, you'll receive a confirmation email. After a manual transfer is requested, it typically takes 1–2 business days for GiveSendGo to process and send the funds to your bank, then another 2–3 business days for your bank to deposit them into your account.
If you don't see the Request Transfer button, your donations may still be in the processing window. Check back once the 3-day processing period has passed. If the button still doesn't appear after that, Contact Us with your fundraiser link and we'll take a look.
You must wait 24 hours after a previous manual transfer is approved before submitting another one.
How to Set Up Automatic Transfers
Automatic transfers send your available balance to your bank on a recurring schedule, with no action needed each time. Follow these steps:
- Log in to your GiveSendGo account
- Go to My Campaigns and open the fundraiser
- Go to the Transfers tab
- Click the edit icon next to Transfer Frequency
- In the Transfer Preferences panel, select Automated request
- Choose your frequency: Weekly, Bi-weekly, or Monthly
- Click Save
Your first automatic transfer fires at the start of your next scheduled cycle. Switching to automatic mode takes effect immediately, but the first transfer goes out at the beginning of the next interval, not the same day you switch.
Partial Transfers
By default, a manual transfer sends your entire available balance. If you need to withdraw only part of your balance, Contact Us and include:
- Your fundraiser link
- The specific amount you want to transfer
We'll process the partial amount instead of your full balance.
Questions about how transfers are timed or what fees apply? See How Transfers Work on GiveSendGo.
Related Articles
Connect a Bank Account to Your Fundraiser on GiveSendGo
Before You Begin To connect a bank account, you must first be added as the fundraiser recipient. If you're the fundraiser organizer, you can add yourself as the recipient by following the steps in How to Add a Recipient to Your Fundraiser. If someone ...
Understanding Transfer Statuses on GiveSendGo
When you initiate a transfer (also called a payout) on GiveSendGo, it moves through a series of statuses as it's processed. Here's what each one means, including what to do if a transfer is paused or denied. Processing Processing means the transfer ...
Why Your Transfer May Be Lower Than Expected on GiveSendGo
If your transfer amount was less than you expected, it's usually due to timing, fees, or how certain donations are handled. Here are the most common reasons. Recent Donations Are Still Processing The most common reason for a difference is timing. ...
How Transfers Work on GiveSendGo
Once you're set up as your fundraiser's recipient, transfers (sometimes called payouts) are how the donations you've raised move from GiveSendGo to your bank account. Here's a full breakdown of how transfers work, including timing, fees, and what ...
Updating Your Bank Account
How to Request a Bank Account Update To update your bank account, Contact Us from the email address associated with your GiveSendGo account and include: Your fundraiser link A clear request to update your connected bank account Once we receive your ...