How to Manage and Reply to Giver Comments on Your GiveSendGo Fundraiser

Managing and Replying to Giver Comments on GiveSendGo

Giver comments give supporters a way to share encouragement alongside their gifts. You can manage and reply to those comments directly from your fundraiser dashboard.

Remove a Donation Comment

To remove a comment from your fundraiser page:

  1. Log in to your GiveSendGo account
  2. Go to My Campaigns and open the fundraiser you want to manage
  3. Scroll to Recent Comments
  4. Click View All Comments
  5. Click the three dots next to the comment, then click Delete
  6. Confirm in the pop-up

The comment will be removed immediately from your public fundraiser page.

Who Can Edit Donation Comments

Fundraiser organizers and recipients can remove giver comments, but they cannot edit the content of a giver's message. If a comment includes information that should not be public, remove the comment.

Givers can edit their own comments using the link provided in their donation receipt. See Edit Your Name, Comment, or Anonymity After Giving for details.

Reply to a Donation Comment

You can reply publicly to comments left on your fundraiser:

  1. Log in to your GiveSendGo account
  2. Go to My Campaigns and open the fundraiser you want to manage
  3. Scroll to Recent Comments
  4. Click View All Comments
  5. Click Reply next to the comment you want to respond to
  6. Type your response, then click Reply to post

Your reply will appear directly beneath the giver's original comment on your fundraiser page.

If you want to disable comments entirely, see Enabling and Disabling Donation Comments.

    • Related Articles

    • Accessing and Exporting Fundraiser Data on GiveSendGo

      You can export your gift records from your fundraiser to a CSV file at any time. Other types of fundraiser data, like mailing addresses, comments, and prayer messages, live in their own sections of your dashboard. How to Export Your Gift Records Log ...

    • Set Up a Custom Thank You Message for Givers on GiveSendGo

      You can create a custom thank-you message to personally acknowledge givers after they support your fundraiser. This message is emailed automatically after each gift and is sent in addition to the standard donation receipt. It only goes to givers who ...

    • Enabling and Disabling Donation Comments on GiveSendGo

      You're in control of the conversation on your fundraiser page. You can turn public donation comments on or off at any time. How to Adjust Donation Comment Settings Log in to your GiveSendGo account Go to My Campaigns and open the fundraiser you want ...

    • Managing Email Notifications on GiveSendGo

      Both the fundraiser organizer and the recipient can control email notifications, for themselves and for the other party. How to Manage Email Notifications Log in to your GiveSendGo account Go to My Campaigns and open the fundraiser you want to manage ...

    • Donation Display Settings on GiveSendGo

      Your fundraiser's Settings page lets you control what visitors see on your fundraiser page and what information you collect from givers. All of these options live in one place and can be changed at any time. How to Get to Settings Log in to your ...

    Still Need Help?

    Can't find what you're looking for? Our support team is ready to assist you.