If you didn't receive your SMS verification code during signup, work through these steps before contacting us.

Try These First

1. Wait a few minutes and request a new code
2. Check your country code: make sure you selected the correct one for your country
3. Double-check your phone number: confirm it was entered without typos
4. Try a different phone number if one is available to you

If None of Those Work

Reach out to us via Contact Us. To help us investigate quickly, include the following:

• First name
• Last name
• Email address you intend to use for your GiveSendGo account
• Phone number (include your country code)
• Mobile carrier
• Type of mobile device

What Happens Next

Our team will investigate the issue. If needed, we'll manually override the SMS verification for your account and send you an email with a direct link to complete your signup without an SMS code.

For more on how GiveSendGo uses your phone number, see How GiveSendGo Uses Your Phone Number.