Updating Your Bank Account

Keeping your bank account information current is how you make sure every gift reaches you without interruption. If you need to update the bank account linked to your fundraiser, reach out to us via the Contact Us button from the email address associated with your GiveSendGo account and include:

1. Your fundraiser link
   
2. A clear request to update the connected bank account
   

Once we receive your request, our support team will provide instructions for updating your bank account information.

When completing the bank account update, you’ll be prompted to enter your GiveSendGo password. This is required to confirm that it’s really you authorizing the change.

Bank accounts cannot be updated while a transfer is actively processing. You'll need to wait until the transfer either completes successfully or fails before we can proceed with the update.

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