Welcome to the GiveSendGo Help Center

Welcome GiveSendGo's Help Center! This is your go-to space for helpful answers, step-by-step instructions, and guidance on everything from creating a campaign to managing donations and navigating your account.

We’ve built this resource to help you find quick answers and feel confident using GiveSendGo, whether you’re just getting started or looking to fine-tune your campaign. You’ll find articles grouped into helpful categories, making it easy to explore the topics that matter most to you.

Explore our Help Center categories:

• Starting and Managing a Campaign on GiveSendGo
  
• Payouts
  
• Giving
  
• Account Settings
  
• Businesses & Nonprofits
  
• Privacy & Security
  
• Common Questions

If you don’t see what you’re looking for—or if something in here isn’t quite working for you—we’d love to hear about it. Your feedback helps us improve our Help Center and better serve our GiveSendGo community.

And of course, if you need personal support or have questions specific to your account or campaign, we’re here to help. Just click the Contact Us button toward the bottom of this page to get in touch with our team.

We’re so glad you’re here, and we pray your campaign is a success!

And my God will meet all your needs according to the riches of his glory in Christ Jesus.
 — Philippians 4:19 (NIV)

• Related Articles

• Format Your Campaign Story with GiveSendGo's Text Editor

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• Collect Giver Mailing Addresses on GiveSendGo

  Collecting your givers' mailing addresses can open the door to deeper engagement and more meaningful follow-ups. It enables you to: Send handwritten thank-you notes or campaign updates Distribute physical items like materials or gifts And more! If ...

• Why GiveSendGo Sends a Verification Code to Your Phone

  When you sign up for a GiveSendGo account, we ask for your phone number so we can send you a verification code by text message (SMS). This code helps us confirm that you're a real person and that the phone number you entered belongs to you. This step ...

• Change the Recipient Name Shown on Your GiveSendGo Campaign

  Need to update the recipient name shown on your GiveSendGo campaign? Whether you're switching to a professional name or simply don't want your identity to be disclosed on your campaign page, you can change the campaign funds will be received by name ...

• How to Hide the Total Amount Raised on Your GiveSendGo Campaign

  Prefer to keep your fundraising total private? On GiveSendGo, you can easily hide the total amount raised on your campaign page—whether to reduce pressure, protect your givers' privacy, or simply keep the focus on your story. This setting is perfect ...