Contact GiveSendGo | Official GiveSendGo Support & Help Center

Contacting GiveSendGo

No matter what brought you here, we're glad to help. Use the Contact Us button to reach our support team. We respond to all inquiries by email within one business day.

Before You Reach Out

To help us resolve your issue as quickly as possible, please include the following in your message:

  1. The email address associated with your account or donation. If you're unsure which email was used, include any alternate addresses you may have tried.
  2. The campaign URL if your question is campaign-related
  3. Your donation number if your question is about a donation

The more detail you provide upfront, the faster we can help.

You may find what you need here before reaching out:

  1. How to Request a Payout
  2. How Payouts Work on GiveSendGo
  3. Creating a GiveSendGo Campaign
  4. Adding a Recipient
  5. Managing or Cancelling a Recurring Donation (Subscription)

    • Related Articles

    • Deleting Your GiveSendGo User Account

      GiveSendGo accounts can't be deleted directly from your account settings. Deletion requests are handled by our support team for security and verification purposes. Account deletion is permanent and cannot be undone. To request deletion of your ...

    • Staying Safe While Crowdfunding on GiveSendGo

      Keeping GiveSendGo works hard to protect your account and information, but staying safe also means staying informed. Here are a few ways to protect yourself and your campaign. Stick to Official GiveSendGo Channels GiveSendGo only sends emails from ...

    • How We Keep GiveSendGo Safe and Trustworthy

      At GiveSendGo, protecting givers and ensuring that funds reach their intended purpose is central to our mission. That's why every campaign we host undergoes multiple layers of review and monitoring to uphold the integrity of our platform. ...

    • How GiveSendGo Handles Your Personal Information

      Generosity thrives on trust, and protecting your personal information is part of how we honor that. GiveSendGo does not share, sell, or distribute your personal information with third parties. The data you provide is used solely to deliver the ...

    • Keeping Your Donations on GiveSendGo Safe

      Generosity deserves to be protected. That’s why every donation made on GiveSendGo is processed through a PCI Level 1-certified payment processor, the highest standard of security in the payments industry. From the moment you click Give, your payment ...

    Still Need Help?

    Can't find what you're looking for? Our support team is ready to assist you.