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Contacting GiveSendGo

Our team is dedicated to assisting you with any questions or concerns you may have. Whether you need help with donations, managing your campaign, or understanding our platform, we’re here to support you.

Consider exploring our most popular articles to possibly find the answers you need before reaching out to us:

  1. Understanding Payouts: Your Guide to Accessing Funds on GiveSendGo
  2. Starting Your Campaign on GiveSendGo
  3. How to Add a Recipient and Receive Funds
  4. Want to Report a Campaign? Here's What to Do
  5. How to Manage or Cancel a Recurring Donation (Subscription)
  6. Requesting a Refund and Closing Your Campaign

Please consider the following when reaching out to our team:

  • Contact us using the email address associated with your GiveSendGo account or donation.
    • If you're unsure which email you used, please share any alternate emails or provide the URL of the campaign you’re reaching out to us about.
  • Be as detailed as you can in your support request.
  • We generally reply within an hour (between 8 AM and 12 AM EST).

If you can’t find what you’re looking for, just send an email to support@givesendgo.com to reach out to us directly. We’re committed to helping you resolve any issues quickly and efficiently.

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