Trust and Safety
How We Keep GiveSendGo Safe and Trustworthy
Our Commitment to Trust & Safety At GiveSendGo, protecting givers and ensuring that funds reach their intended purpose is central to our mission. That's why every campaign we host undergoes multiple layers of review and monitoring to uphold the ...
Are Donations Made on GiveSendGo Secure?
Security is a top priority at GiveSendGo, and we're fully committed to protecting every giver who chooses to support a campaign on our platform. Every donation we process is handled through a PCI Level 1–certified payment processor—the highest ...
What Is PCI Compliance and Why Does It Matter?
You may have seen that donations made on GiveSendGo are processed by a PCI Level 1–certified payment processor. But what does that actually mean—and why does it matter? We'll unpack that in this article. What Is PCI Compliance? PCI stands for Payment ...
Want to Report a Campaign? Here's What to Do
At GiveSendGo, we’re committed to stewarding a platform that reflects integrity, trust, and the hope of Jesus. If you come across a campaign that seems suspicious or potentially violates our Terms of Service, we invite you to report it for review. ...
Does GiveSendGo Share My Information?
Your privacy matters to us. At GiveSendGo, we do not share, sell, or distribute your personal information with third parties. The data you provide is used solely to deliver the services you sign up for, such as managing your campaign, processing ...
Staying Safe While Crowdfunding on GiveSendGo
Keeping you safe is one of our top priorities. We work hard to protect your account and information, but staying secure also means staying informed. Here are some simple tips to help you protect yourself and your campaign as you raise funds: Stick to ...
Popular Articles
How Much Does it Cost? Understanding Fees on GiveSendGo
At GiveSendGo, we believe in generosity—and that includes not charging fees to use our platform. Instead, we're funded by the generosity of campaign organizers and givers who choose to support us. That means 100% of what you raise goes to your cause, ...
Accessing and Managing Your Funds on GiveSendGo
After you've joined your campaign as the recipient, you’ll likely want to know how and when those funds become available to you. This article walks you through how payout timelines on GiveSendGo work, from choosing between manual and automatic ...
How to Request a Partial Payout
Need to withdraw only part of your available funds? GiveSendGo makes it easy to request a partial payout whenever you need more flexibility with your campaign funds. If you want to request a partial payout, simply submit a manual payout request ...
How to Hide the Total Amount Raised on Your Campaign Page
Prefer to keep your fundraising total private? On GiveSendGo, you can easily hide the total amount raised on your campaign page—whether to reduce pressure, protect your givers' privacy, or simply keep the focus on your story. This setting is perfect ...
Connect a Bank Account to Your Campaign
You’ve launched your campaign and donations are coming in. But how do you actually get the funds you've raised? That happens after you connect your bank and complete a quick identity check. You can take care of this in just a few minutes, and we'll ...