GiveSendGo Policy
What Is PCI Compliance and Why Does It Matter?
You may have seen that donations made through GiveSendGo are processed by a PCI Level 1–certified payment processor. But what does that actually mean—and why does it matter? We'll unpack that in this article. What Is PCI Compliance? PCI stands for ...
Why We Allow Some Campaigns You May Disagree With | Our Principles & Policy
At GiveSendGo, our mission is to share the hope of Jesus through crowdfunding. That means we’ve created a platform where people can find help, prayer, and support—even when their stories are difficult, controversial, or unpopular. We know some ...
Want to Report a Campaign? Here's What to Do
At GiveSendGo, we’re committed to stewarding a platform that reflects integrity, trust, and the hope of Jesus. If you come across a campaign that seems suspicious or potentially violates our Terms of Service, we invite you to report it for review. ...
Does GiveSendGo Share My Information?
Your privacy matters to us. At GiveSendGo, we do not share, sell, or distribute your personal information with third parties. The data you provide is used solely to deliver the services you sign up for, such as managing your campaign, processing ...
Popular Articles
Accessing Payouts and Managing Your Funds on GiveSendGo
After you've connected to your campaign as the recipient, you’ll likely want to know how and when those funds become available to you. This article walks you through how payout timelines on GiveSendGo work, from choosing between manual and automatic ...
How to Hide the Total Amount Raised on Your GiveSendGo Campaign
Prefer to keep your fundraising total private? On GiveSendGo, you can easily hide the total amount raised on your campaign page—whether to reduce pressure, protect your givers' privacy, or simply keep the focus on your story. This setting is perfect ...
How to Request a Partial Payout on GiveSendGo
Need to withdraw only part of your available funds? GiveSendGo makes it easy to request a partial payout whenever you need more flexibility with your campaign funds. If you want to request a partial payout, simply submit a manual payout request ...
Connect a Bank Account to Your Campaign
You’ve launched your campaign and donations are coming in. But how do you actually get the funds you've raised? That happens after you connect your bank and complete a quick identity check. You can take care of this in just a few minutes, and we'll ...
Updating Your Email Address
Need to change the email address linked to your GiveSendGo account? No problem—it’s quick and easy. Keeping your contact info current ensures you receive donation receipts, campaign updates, and important account notifications without skipping a ...