What to Do if a Fundraiser Organizer or Recipient Has Passed Away

We understand that navigating next steps after the loss of a loved one can be difficult. If you need to manage an existing GiveSendGo fundraiser connected to someone who has passed away, this guide outlines the available options and required documentation.

What Are My Options?

Option 1: Transfer the Fundraiser and Funds to the Executor or Administrator

If you would like to keep the fundraiser active, we can transfer ownership to the executor or legal administrator. Once transferred, they will have access to:

1. Manage the fundraiser content and updates
   
2. Access and withdraw remaining funds
   
3. Set up or adjust the transfer method
   

This option is typically appropriate when the fundraiser should continue and a trusted executor or legal administrator is prepared to take responsibility for managing the fundraiser and handling the remaining funds.

Option 2: End the Fundraiser and Transfer Funds to the Connected Bank Account

If the fundraiser recipient had already connected their bank account and completed identity verification, any remaining funds can be transferred directly to that account. In this case:

1. The fundraiser will be closed
   
2. The fundraiser page will remain viewable, but donations will be disabled
   
3. No further changes can be made to the fundraiser
   

Choose this if the recipient had already completed identity verification and connected their bank account, and you’d like to close the fundraiser while ensuring remaining funds are delivered as intended.

Option 3: End the Fundraiser and Refund All Donations

This option allows you to close the fundraiser and issue full refunds to all givers. Once the refund process is complete, the fundraiser will be closed and will no longer accept donations.

This may be the right choice if the fundraiser can no longer continue and you prefer to return all donations to its givers.

Required Documentation for Processing Changes

To initiate any of the options above, the executor or legal administrator of the deceased’s estate must provide:

1. A valid government-issued photo ID: A clear image of a valid ID such as a driver’s license or passport with a note showing the date
   
2. A copy of the obituary or death certificate: This document confirms the passing of the fundraiser organizer or recipient
   
3. Proof of executor status: This may be a will, court documentation, or other legal paperwork naming the executor or administrator of the estate

To get started, reach out to us via the Contact Us button with your documentation and let us know which option you'd like to proceed with.

• Related Articles

• Finding a Fundraiser on GiveSendGo

  Whether you're trying to support a friend or explore new causes, here's how to locate a fundraiser using GiveSendGo's search tools. Search for a Fundraiser Go to GiveSendGo.com Click the magnifying glass icon at the top of the page Enter keywords in ...

• Changing a Recipient Display Name

  There are many reasons you might need to update a display name on your fundraiser—from a legal name change to a privacy concern. How you make those changes depends on whose name needs updating. For Fundraiser Organizers If you want to change the name ...

• How to Add a Recipient to Receive Funds

  Every gift on GiveSendGo is meant to reach someone. Getting funds to the right person starts in the Transfers section of your fundraiser. To access it, go to your Fundraiser Dashboard and select Transfers from the sidebar. Once a recipient is added ...

• Changing Your Recipient

  Getting funds to the right person is at the heart of every fundraiser. If you need to update your recipient, the process depends on where things stand. When a Recipient Has Not Yet Accepted an Invitation If the recipient has not yet accepted their ...

• Editing Recipient Details

  When you add a recipient other than yourself to receive funds on your fundraiser, you enter their name and email address to send the invitation. As long as they haven't accepted yet, you can update those details at any time. Edit Recipient Details ...