How to Delete Your Campaign
If your campaign has ended or you’re ready to take it down, you can reach out to our support team to have it deleted. Here’s what to know before you do.
What We'll Need from You
In your message, be sure to include:
- Your name
- Your email address associated with your GiveSendGo account the campaign is tied to
- Your campaign URL
- A clear request to delete the campaign
- The reason for your request
- This helps us to keep improving the experience for others on our platform
Funds Must Be Resolved Before Deletion
Before we can delete your campaign, its balance must be zero.
- If there’s still money in your campaign, we’ll help you complete a payout or refund your givers
- If no money was raised, we can process your request right away
What Happens after My Campaign Is Deleted?
- Permanent removal of the campaign and all associated content from GiveSendGo
- Deactivation of the campaign URL
Deleting a campaign is permanent, so be sure you really want your campaign deleted before requesting.
Related Articles
Change or Transfer Your Campaign URL
Your campaign’s custom URL is more than just a link—it’s part of your message and a key way how givers find and remember your campaign. Whether you want to update your current custom URL or transfer one to a new campaign, we’ll walk you through ...
How to Change Your Campaign Recipient
If your campaign’s recipient has already accepted the invitation and connected their bank account, changing them becomes a more involved process than before when you could simply edit their details by yourself. Don't worry though: we’re here to help ...
Measure Your Campaign’s Impact with Referral Codes
GiveSendGo’s Referral Code Generator is a powerful (and free!) tool that helps you track where your campaign traffic and givers are coming from. Whether you're running promotions on social media, through email, or across multiple websites, referral ...
Finding Your Campaign
If you’re trying to locate your GiveSendGo campaign, whether to manage it, share it, or check its status, this article will walk you through the most reliable ways to find it and explain why it may not appear where you expect. How to Find Your ...
Format Your Campaign Story
Your campaign story is one of the most important parts of your GiveSendGo page. To help you craft an engaging and well-structured message, our built-in text editor offers a variety of formatting tools to help bring your story to life. Whether you're ...
Need More Help?
Can't find what you're looking for? Our support team is ready to assist you.