How to Request a Donation Refund on GiveSendGo

Requesting a Refund

Every donation made on GiveSendGo represents generosity and trust. While donations are typically considered final so campaign organizers and recipients can move forward confidently, we understand that there are situations where a refund may be appropriate.

If you believe a donation was made in error, in the wrong amount, or without your authorization, reach out to us via the Contact Us button and include:

  • Your name

  • The email address used to make the donation

  • The donation number

  • A brief yet detailed explanation of the reason for your refund request

Our support team will review your situation and follow up with next steps.

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