How to Request a Refund for a Donation on GiveSendGo

Requesting a Refund

Need to request a refund for a donation you made on GiveSendGo? Whether something went wrong or you simply changed your mind, here’s how to ask for a refund—and what to include to help us review your request quickly.

How to Request a Refund

Send an email to support@givesendgo.com. Include the following information in your request:

  • Your name
  • Your email address you used to donate
  • Your donation number it in the Description box

In the form:

  • Choose Refund for Select Reason
  • Select the most relevant category for Choose One
  • Briefly explain the reason for your refund request in the Description box
    • Include your donation ID (optional)

We’ll review and get back to you soon.

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