Why Was My Payout Amount Different Than Expected?

Modified on Tue, 30 Apr 2024 at 09:05 PM

Payout amounts are determined based on several factors. In most cases, the full available balance at the time of the payout request is included in your payout. Keep in mind, donations take 3 days to become available due to processing time, so if a payout is requested shortly after receiving donations, those funds may not yet be included.

In cases where larger donations require additional validation, we may delay processing to thoroughly verify the source of the funds. This step, though uncommon, helps maintain a secure and trustworthy platform for all users.

We strive to manage your payouts with the utmost care. If you have any questions about your payout or notice any discrepancies, please reach out to our support team for assistance.


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