How to Edit, Remove, and Reply to Donation Comments

Modified on Tue, 28 Mar 2023 at 02:48 PM

To remove or reply to a donation comment on your campaign page: 

  1. Log in to your GiveSendGo account and navigate to your Campaign Dashboard.
  2. Click on the Campaign Data tab.
  3. In the drop-down menu under Campaign Data, select Comments/Replies.
  4. To delete a comment, select the trash icon next to the comment.
  5. To reply to a comment, click reply, enter the text for the reply, and click Submit.


Note:

  1. Only Donors can edit their donation comments. They can do so by clicking the link provided in their receipt that was emailed to them.
  2. Organizers and recipients cannot edit comments from the dashboard. If you need to correct a comment or remove private information from a comment, please email our support team to request a comment edit.

 

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