We're Here to Help!
Our team is dedicated to assisting you with any questions or concerns you may have. Whether you need help with donations, managing your campaign, or understanding our platform, we’re here to support you.
We recommend exploring our most popular articles first to quickly find the answers you need:
- Understanding Payouts: Your Guide to Accessing Funds on GiveSendGo
- Creating a Campaign
- How to Add a Recipient and Receive Funds
- Reporting a Campaign
- How to End or Edit a Recurring Donation
- Request a Campaign Closure and Refunds.
How to Contact Us:
- Click the "Contact Us" widget to get in direct contact with us!
Please consider the following when reaching out to our team:
- Please contact us using the email address associated with your GiveSendGo account or donation.
- If you're unsure which email you used, please share any alternate emails or provide the fundraiser link you’re referencing.
- During our normal business hours (8 AM - 12 AM EST), we typically respond within an hour.
If you can’t find what you’re looking for, please reach out to us directly through our contact options mentioned above. We’re committed to helping you resolve any issues quickly and efficiently.
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