How to Change or Transfer Your Campaign’s Custom URL

At GiveSendGo, we understand that your campaign's custom URL is an important part of sharing your story. Whether you’re looking to update your current URL or transfer it to a new campaign, we’ve got you covered! Here’s how to make it happen.

Changing Your Custom URL

If you want to update the custom URL for your current campaign:

1. Let us know the new custom URL you’d like to use by clicking the Contact Us button below.
2. We’ll take care of the update and confirm once it’s done.

Transferring a Custom URL to a New Campaign

If you want to reuse the custom URL from an old campaign on a new one, follow these steps:

Step 1: Create Your New Campaign

• Go ahead and create your new campaign.
• When you’re setting it up, leave the custom URL field empty. Don’t worry—we’ll transfer the custom URL for you!

Step 2: Contact Us

• Once your new campaign is live, let us know by clicking the Contact Usbutton below. Be sure to include:
  • The custom URL you want to transfer.
  • The title of your new campaign.

Step 3: We’ll Handle the Transfer

• Our team will update the old campaign’s custom URL to free it up.
• Then, we’ll assign the original custom URL to your new campaign.
• We’ll confirm with you once everything is set up.

Important Notes

• Do not delete your original campaign before transferring the URL. Deleting the campaign will freeze the custom URL for 15 days, making it unavailable for immediate use.
• If you’re unsure about any step, click the Contact Us button below, and we’ll be happy to assist you!

Need Help?

If you’re ready to get started or have any questions, click the Contact Us button below, and our team will assist you right away.

We’re here to help make sharing your campaign as seamless as possible. ?