How to Edit Recipient Details

When you add a recipient other than yourself to your campaign on GiveSendGo, you're asked to enter their name and email address. If they haven’t accepted the invitation yet, you can edit these details. Here’s how to do it:

Edit Recipient Details

If the recipient has not yet connected their bank account via the invitation:

• Log in to your GiveSendGo account

• Navigate to the dashboard of the campaign in question

• Click the Recipient Details tab under Manage Campaign

• Click the green Edit Basic Info button

• Once you do, you can update the recipient’s name and email address

• Hit Submit

A new invitation will automatically be emailed to the updated recipient for them to join the campaign and connect their bank account.

Good to Know

• You can only edit the recipient's details if they have not yet accepted the invitation.

• If your recipient has already connected their bank account, you won’t be able to make changes on your own. Check out this article to explore how to change your recipient.
  

Still Need Help?

For further assistance or to request a recipient reset, please contact our support team using the Contact Us button below. We’re here to help!