How to Manually Add an Offline Donation to Your GiveSendGo Campaign

Modified on Sat, Apr 26 at 12:13 AM

If you’ve received a gift outside of GiveSendGo for the same purpose as your campaign—whether by cash, check, or another offline method—you don’t need to make an online donation on the giver’s behalf. Doing so will incur processing fees that will unnecessarily eat into the funds you've raised while taking more of your precious time.


Instead, you can use the Offline Donations feature to manually record the gift. This ensures your campaign reflects all of your fundraising activity—online and off. It’s the simplest way to keep your campaign totals accurate while honoring support received outside the platform.


How to Enter an Offline Donation

To manually add an offline donation to your campaign:

  • Log in to your GiveSendGo account

  • Open your Campaign Dashboard

  • Click Manage Campaign from the left-hand menu

  • Select Offline Donations toward the bottom of the dropdown list

  • Enter the details of the donation received

  • Click Save

Once added, the offline donation will appear in your campaign’s totals and donor reports, just like any online donation—but without triggering an automatic email receipt.


Still Need Help?

Still have questions about how to track offline gifts, log manual donations, or add cash or check donations to your campaign? Click the Contact Us button at the bottom right of the page and we’ll be happy to help!

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