How to Change a Campaign Recipient

Once your recipient has accepted the invitation to join the campaign, the process to change them becomes slightly more involved that before when you can simply edit their details. As such, you'll need to get assistance from our support team to proceed.

Changing Your Recipient

If your campaign's recipient has already connected their bank account:

• Contact GiveSendGo Support
  • Click the Contact Us button at the bottom right of this page.
  • In your message, please include:
    • Your campaign URL
    • Reason for the change.
• Verification Process

  • If the recipient has already completed verification, we may require confirmation from them before making any changes.

  • Depending on the situation, we’ll walk you through the next steps, which may involve resetting the recipient or issuing a new invitation.

Important to Note

• Do not delete your campaign to try and reset the recipient. This could delay or complicate the process.

• Always double-check the recipient’s name and email before sending the invitation to avoid errors.

For further assistance or to request a recipient reset, please contact our support team using the Contact Us button below. We’re here to help!