To receive funds on GiveSendGo, recipients must verify their identity and connect a bank account. This ensures secure, compliant payouts and protects against fraud.

First: You Must Be Added as a Recipient

Before you can enter your bank information, you must be added as the campaign’s recipient.

Here’s how that works:

• If you're the campaign owner and want to add yourself or someone else as the recipient, follow this guide: How to Add a Recipient and Receive Funds

• If you’ve been invited as the recipient:

• Open the invite email

• Click the link

• Set your password and log in

• Then follow the steps below to add your bank info

Step-by-Step: Add Your Bank Info

Once you’re the recipient and logged in:

1. Go to your My Campaigns page

2. Find the campaign preview card

3. Click the button that says Connect to Payment Solution
   → This will open the Recipient Details form

OR:

• Click Campaign Dashboard

• Then select Recipient Details

What You’ll Need

To complete verification, make sure you have:

• A bank account in the same country as your campaign

• A government-issued photo ID with your date of birth

• A valid tax ID (like an SSN if you're in the US)

• A residential address (no PO Boxes)

• A phone number

After Submitting

Verification usually takes about 48 hours. Once approved, the “Recipient Details” section in your dashboard will switch to “Payouts.” From there, you can manage how and when you receive your funds.

Learn how to manage your payouts here: Understanding Payouts: Your Guide to Accessing Funds on GiveSendGo 

Still need help? 

Click the Contact Us button at the bottom right of the page to reach out to our team. We’re here to help guide you through the process.