How to Change the Recipient of Your GiveSendGo Campaign

Changing Your Campaign Recipient

The process for changing your campaign recipient depends on whether they have accepted the invitation to join your campaign.

If the recipient has not yet accepted, you can update or remove them directly from your dashboard. See How to Edit Recipient Details for guidance.

If the recipient has already accepted the invitation, changes must be handled by our support team.

When a Recipient Has Already Accepted an Invitation

Reach out to us via the Contact Us button and include:
  1. The name or URL of the campaign
  2. The reason for the change

What Happens Next

If the current recipient has already completed identity verification, additional confirmation may be required before changes can be made. Depending on the situation, we may:
  1. Request confirmation from the existing recipient
  2. Guide you through resetting the recipient
  3. Send an invitation to the new recipient

Important Reminders

Do not delete your campaign to reset the recipient. This can delay the process and temporarily lock the recipient field.

Double-check recipient details before sending an invitation. Confirm the name and email address are correct to avoid delays that require manual fixes.

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