How to Collect Giver Mailing Addresses on GiveSendGo

Enable Mailing Address Collection for Givers

You can enable a setting that allows givers to optionally provide their mailing address after completing a donation. This can be useful if you plan to send physical thank-you notes, updates, or other items by mail.

This feature is optional and can be turned on or off at any time.

Enable Mailing Address Collection

To allow givers to provide their mailing address:
  1. Log in to your GiveSendGo account
  2. Open your Campaign Dashboard
  3. Click Manage Campaign
  4. Select the Donation Settings tab
  5. Locate the setting Would you like to collect mailing addresses of givers?
  6. Toggle the setting ON
  7. Click Save
Once enabled, givers will see the option to provide their mailing address after completing a donation.

What Givers Will See

After donating, givers will be prompted to enter their mailing address. Providing an address is optional. Givers may choose to submit their address or skip. If they decline, no mailing address will be collected.

View and Export Collected Mailing Addresses

You can view collected mailing addresses from your Campaign Data section:
  1. Log in to your GiveSendGo account
  2. Open your Campaign Dashboard
  3. Click Campaign Data
  4. Select Mailing Addresses
To download giver mailing addresses, you’ll need to export a Donation Report. Learn how in our article Use Donation Reports to Track Your Campaign's Progress.

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