How to Set Up a Custom Thank You Message for Givers on GiveSendGo

Set Up a Custom Thank You Message for Givers

Creating a personalized thank-you message is a great way to show your appreciation to your givers. In addition to the automated donation receipt, your custom message will be emailed directly to givers after they contribute to your campaign. It’s a simple yet far more personal way to express heartfelt gratitude, strengthen your connection with each giver, and encourage continued support.

Steps to Add or Edit Your Custom Thank You Message

To set up a thank-you message that is sent to your giver once they give to your campaign:
  1. Log into your GiveSendGo account
  2. Open your Campaign Dashboard
  3. Click Manage Campaign, then open the Custom Thank You sub-menu
  4. Type your message into the text box provided
  5. Click Submit to save your message
Once saved, your custom thank-you message will be sent automatically to each giver when they donate to your campaign.

Tips for a Great Thank You Message

  1. Be genuine: Speak from the heart and let your givers know their impact
  2. Be specific: Mention what their gift will support or help accomplish
  3. Keep it short and sincere: A brief, heartfelt note can go a long way
  4. Include a blessing or prayer: GiveSendGo is a faith-based platform, and many givers appreciate being encouraged spiritually
Still have questions? Let us know and we'll help out however you need.
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