How to Collect Mailing Addresses from Givers on GiveSendGo

How to Collect Giver Mailing Addresses on GiveSendGo

Collecting your givers' mailing addresses can open the door to deeper engagement and more meaningful follow-ups. It enables you to:

  • Send handwritten thank-you notes or campaign updates

  • Distribute physical items like materials or gifts

  • And more!

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If you’re wondering how to collect mailing addresses from your givers on GiveSendGo, there’s a built-in setting to help you do just that. With just a few clicks, you can enable an option that prompts givers to share their address after completing a donation. This feature is optional and gives you the opportunity to collect additional information for thank-you notes, follow-ups, or mailing lists.


Steps to Enable Mailing Address Collection on GiveSendGo

To start collecting mailing addresses from givers on your campaign:

  • Log in to your GiveSendGo account

  • Open your Campaign Dashboard

  • Click on Manage Campaign

  • Navigate to the Donation Settings tab

  • Locate the Would you like to collect mailing addresses of givers? setting

  • Toggle it ON

  • Click Save

Your campaign will now prompt givers to provide their mailing address after a successful donation.

What Givers Will See

After donating, givers are asked to enter their mailing address. Remember, it’s totally optional—they can choose to share their address or skip the prompt. If a giver declines, their address will not be collected.


Prefer a visual guide? Watch this quick tutorial on how to turn on mailing address collection for your GiveSendGo campaign.


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