How to Delete Your GiveSendGo Campaign
If
your campaign has ended or you just want it taken down, you can send a
request to our customer support team for it to be deleted. Here’s how it works, and what to know before you hit Send.
What We'll Need from You
In your message, be sure to include:
- Your name
- Your email address associated with your GiveSendGo account the campaign is tied to
- Your campaign URL
- A clear request to delete the campaign
- The reason for your request
- This helps us to keep improving the experience for others on our platform
Funds Must Be Resolved Before Deletion
Before we can delete your campaign, its balance must be zero.
- If there’s still money in your campaign, we’ll help you complete a payout or refund your givers
- If no money was raised, we can process your request right away
What Happens after My Campaign Is Deleted?
- Permanent removal of the campaign and all associated content from GiveSendGo
- Deactivation of the campaign URL
Deleting a campaign is permanent, so be sure you really want your campaign deleted before requesting.
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