Handling Tax-Exempt Donations and Receipts for Non-Profit Recipients

Modified on Wed, Apr 30 at 12:34 AM

Running a 501(c)(3) campaign on GiveSendGo? Here’s are some ways to help your givers understand which parts of their donation are tax-deductible and how to provide the right details.


How to Indicate Your 501(c)(3) Status

To reflect your tax-exempt status in your campaign, we recommend using a custom thank you message. This is sent automatically to givers after each donation. In it, consider including the following:

  • Your nonprofit’s Tax ID

  • A clear explanation of the tax-deductible portion of the donation

  • Any required disclaimers or legal language

  • A note that tips to GiveSendGo are not tax-deductible

This information can also be added to your campaign story for additional visibility and reassurance.


Can the Standard Recipient Be Customized for Tax Deductions?

No, the automatic donation receipt emailed to givers cannot be customized. However, your custom thank you message can be tailored to include tax-exempt details. It will be delivered alongside the payment receipt and can serve as a useful reference for tax purposes.


What to Include in Your Custom Thank You Message

To ensure it meets your givers’ needs, your message should contain:

  • A personal thank-you to the giver

  • A statement confirming your 501(c)(3) nonprofit status

  • Your organization’s Tax ID

  • Information about the deductible portion of their donation

  • Clarification that any optional tip to GiveSendGo is not tax-deductible

Suggested Thank You Message – Feel Free to Make It Yours!


Dear Generous Giver,


Thank you for your gift to [Your Organization Name]. Your support helps us continue our mission: [Insert mission or purpose].


As a 501(c)(3) nonprofit, the portion of your gift made directly to [Your Organization Name] is tax-deductible to the extent allowed by law. Please keep this message as a record for your tax documentation.


Tax ID: [Your Tax ID]


If you have any questions, feel free to contact us at [Your Contact Info].


With gratitude,


[Your Organization Name]


Common Questions

Where Do I Update the Custom Thank You Message?

Check out our article on creating a custom thank you message to learn how to set yours up or make changes.


What if a Giver Has Tax Questions?

We recommend givers speak with licensed tax professionals. GiveSendGo does not verify 501(c)(3) status or provide formal tax documentation beyond the standard receipt and custom message.


Still Need Help?

If you have additional questions about setting up your tax-exempt messaging or campaign, please reach out to our support team using the Contact Us button at the bottom of the page.

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