When we delete a fundraiser, we remove it from the site and its page no longer loads. If you're ready to take yours down, here's what you need to know before submitting your request.
Your fundraiser's balance must be zero before we can delete it.
Funds come first. We delete a fundraiser only after its funds have been transferred or refunded. We keep donation records and receipts for legal and financial recordkeeping, as we do for every account.
To delete your fundraiser, Contact Us from the email address on the GiveSendGo account the fundraiser belongs to, and include the following in your message:
Our team will email you to confirm. Reply from the account's email and we'll complete the deletion.
If you're not ready to delete but want to stop accepting donations for now, turn on Hide donate function in your fundraiser's Settings. Your page stays visible and no new donations can be made. See Donation Display Settings on GiveSendGo.
Looking to delete your GiveSendGo user account instead? See Deleting Your GiveSendGo User Account.
Thank you for being part of GiveSendGo.