You can't delete a GiveSendGo account from your account settings. Our support team deletes accounts on request, so that we can confirm the request really comes from the account's owner.
To delete your GiveSendGo account, Contact Us from the email address on the account and ask us to delete it. Our team will email you to confirm. Reply to that email and we'll complete the deletion.
If your GiveSendGo account is connected to a fundraiser with funds remaining, we can't delete the account until all funds have been transferred or refunded. Our team will help you complete a transfer or refund your givers, as described in Closing Your Fundraiser and Refunding Your Givers on GiveSendGo, before deletion proceeds.
Once your account deletion request is complete:
We keep donation records and receipts for legal and financial recordkeeping, as we do for every account.
If you have recurring donations set up, cancel them before you ask us to delete your account. See Managing and Cancelling Recurring Donations.
Thank you for being part of GiveSendGo. Need to move funds first? See How to Make a Transfer on GiveSendGo, or see Deleting Your Fundraiser on GiveSendGo to remove a single fundraiser.