How to Turn Email Notifications On or Off for Donations

Managing Email Notifications

Want to be notified when your campaign receives a new donation? As a campaign owner, you can enable email notifications for yourself—and for your campaign's recipient, if they’re someone other than you.

Whether you want to stay in the loop to thank your supporters as quickly as possible or simply want to know if or when your campaign receives donations, use these notifications however you please. Here’s how to manage your email notification settings:

How to Enable or Disable Email Notifications

  • Log in to your GiveSendGo account
  • Open your Campaign Dashboard
  • Click Manage Campaign, then select Notifications
  • Use the toggles to enable or disable the following options:
    • Email Notification to Campaign Owner: Turn this off if you (the campaign owner) want to receive an email every time someone donates.
    • Email Notification to Recipient: Turn this on if you want the recipient of the funds to get notified as well.
  • Click Submit to save your changes.

You can return to this screen to change your preferences anytime!

Why Enable Notifications

Turning on notifications ensures that you never miss a new donation—and allows you to quickly follow up with a thank-you. Staying engaged with your supporters helps build community and trust around your campaign.

Alert
If you turn on these notifications, you won't receive email alerts when donations come in. You'll still see them in the Campaign Data section of your campaign dashboard and on your campaign page, though. 


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