If you're raising funds as a registered 501(c)(3) nonprofit, you're responsible for communicating your tax-exempt status to givers. GiveSendGo doesn't do this for you. Here's how to do it clearly and correctly.
GiveSendGo is not a registered 501(c)(3) nonprofit organization. Donations made to most fundraisers on the platform are not automatically tax-deductible. If your fundraiser represents a verified 501(c)(3), you are responsible for communicating that status directly to your givers.
The most effective way is through a custom thank-you message, which is automatically sent to givers after each donation. Include the following:
You can also add this information to your fundraiser story. For instructions on setting up your thank-you message, see Set Up a Custom Thank You Message for Givers.
Feel free to adapt this to match your organization's voice and compliance requirements:
Dear Generous Giver,
Thank you for your gift to [Your Organization Name]. Your support helps us continue our mission: [Insert mission or purpose].
As a 501(c)(3) nonprofit in the United States, the portion of your gift made directly to [Your Organization Name] is tax-deductible to the extent allowed by law. Please keep this message as a record for your tax documentation.
Tax ID: [Your Tax ID]
If you have any questions, feel free to contact us at [Your Contact Info].
With gratitude, [Your Organization Name]
Can I edit the official GiveSendGo donation receipt?
No. The donation receipt GiveSendGo sends to givers immediately after they donate cannot be customized. Any additional tax-related language must be communicated through your fundraiser story or a custom thank-you message.
Does GiveSendGo verify nonprofit status?
GiveSendGo verifies the EIN when a fundraiser's funds are going to a business or organization (anyone connecting a business bank account), as part of the verification process, but does not independently validate 501(c)(3) status. If your funds go to a nonprofit, you are responsible for ensuring your tax-exempt information is accurate and compliant.
Where do I manage my thank-you message?
You can manage your thank-you message within your campaign Settings. See Set Up a Custom Thank You Message for Givers for step-by-step instructions.
For more on how donations are treated for tax purposes, see Taxes and Donations on GiveSendGo.
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