Troubleshooting Issues with SMS Verification at Signup
Hello. If you're experiencing issues with the SMS verification process at signup, reach out to our support team. When you do, mention that you did not receive the SMS verification code when you attempted to sign up. Include the following information: - First name
- Last name
- Email address you intend to use for your GiveSendGo account
- Phone number (include your country code)
- Mobile carrier
- Type of mobile device
Our team will investigate the issue, and if necessary, manually override the SMS verification for your account. If that's the case, we'll send you an email with a direct link to complete your signup process without needing an SMS code.
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