Follow these steps to update the recipient for your campaign, based on their current status:
Recipient Has Not Accepted the Invite:
- Click Campaign Dashboard.
- Navigate to the 'Recipient Details' tab.
- Edit the recipient's basic details as needed.
- Submit the updates. The new recipient will receive an invite to connect to our payment solution.
Recipient Has Already Accepted the Invite:
If the recipient has already accepted the invite, please contact our support team for assistance. We are ready to help you make any necessary changes.
Special Circumstances:
If the recipient has passed away, please review our article on what to do in the event of a death.
For any further questions, feel free to reach out to our support team via email at [email protected].
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