Reach out to us by using the Contact Support button at the bottom of this article. When you do, mention that you did not receive the SMS verification code when you attempted to sign up. Please include the following information in your message to us:
- Legal given and family name
- Email address used for signup
- Phone number (include your country code)
- Mobile carrier
- Type of mobile device
What Happens Next?
- Our team will investigate the issue, and if necessary, manually override the SMS verification for your account.
- If that's the case, ou'll receive an email with a direct link to complete your signup process without needing an SMS code.
Still need help? Click the Contact Us button at the bottom right of this page to get in touch with our support team.
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