Experiencing Issues with SMS Verification at Signup? We Can Help!

Steps to Take:

1. Contact Us: You can reach out to us by using the "Contact Support" button at the bottom of this article. Be sure to describe the issue you're experiencing and mention that you did not receive the SMS verification code.

2. Provide Essential Information:

   • Legal first and last name
   • Email address used for signup
   • Phone number
   • Country of phone number
   • Mobile carrier
   • Type of mobile device

What Happens Next?

• Our team will investigate the issue, and if necessary, manually override the SMS verification for your account.
• You'll receive an email with a direct link to complete your signup process without needing an SMS code.

Note: This process helps ensure your account remains secure while we address the technical issue you are facing.