Experiencing Issues with SMS Verification at Signup? We Can Help!

Steps to Take:

1. Contact Us: Reach out to our support team at support@givesendgo.com. Describe the issue you're experiencing and mention that you did not receive the SMS verification code.

2. Provide Essential Information:

   • Legal first and last name
   • Email address used for signup
   • Phone number
   • Country of phone number
   • Mobile carrier
   • Type of mobile device

What Happens Next?

• Our team will investigate the issue, and if necessary, manually override the SMS verification for your account.
• You'll receive an email with a direct link to complete your signup process without needing an SMS code.

Note: This process helps ensure your account remains secure while we address the technical issue you are facing.