Steps to Take:
Contact Us: Reach out to our support team at support@givesendgo.com. Describe the issue you're experiencing and mention that you did not receive the SMS verification code.
Provide Essential Information:
- Legal first and last name
- Email address used for signup
- Phone number
- Country of phone number
- Mobile carrier
- Type of mobile device
What Happens Next?
- Our team will investigate the issue, and if necessary, manually override the SMS verification for your account.
- You'll receive an email with a direct link to complete your signup process without needing an SMS code.
Note: This process helps ensure your account remains secure while we address the technical issue you are facing.
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