Experiencing Issues with SMS Verification at Signup? We Can Help!

Modified on Thu, Jan 25 at 1:53 PM

If you're facing issues with receiving the SMS verification code, don't worry – we have a solution!

Steps to Take:

  1. Contact Us: Reach out to our support team at support@givesendgo.com. Describe the issue you're facing and mention that you did not receive the SMS verification code.
  2. Provide Essential Information:
    • Your legal first and last name
    • Email address used for signup
    • Phone number
    • Country of phone number
    • Your mobile carrier
    • Type of mobile device
  3. What Happens Next?
    • Our team will investigate the issue, and if necessary, manually override the SMS verification for your account.
    • You'll receive an email with a direct link to complete your signup process without the need for an SMS code.

Note: This process helps us ensure your account is secure while addressing the technical hiccup you might be facing.

We're here to assist you every step of the way. Thank you for your patience and for choosing GiveSendGo!


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article