Collecting Giver Mailing Addresses

Can I Collect Giver Mailing Addresses?

Yes! You can enable an option to ask givers for their mailing address after they complete their donation. However, providing an address is optional, and givers can choose to decline sharing it.

How to Enable Mailing Address Collection:

1. Log into your GiveSendGo account.
2. Go to your Campaign Dashboard.
3. Click on "Manage Campaign."
4. Navigate to the "Donation Settings" tab.
5. Find the setting labeled "Would you like to collect mailing addresses of givers?"
6. Toggle the setting to “ON” and click "Save" to apply the changes.

What Happens Next?

• Once enabled, givers will be prompted to enter their mailing address AFTER their donation is successfully processed.
• Providing an address is optional—if the giver chooses not to enter their address, they can simply decline and proceed without submitting one.

Important Notes:

• This feature is designed to encourage givers to share their mailing address but does not require them to do so.
• If a giver skips entering their address, you will not receive that information.