Need to request a refund for a donation you made on GiveSendGo? Whether something went wrong or you simply changed your mind, here’s how to ask for a refund—and what to include to help us review your request quickly.
How to Request a Refund
Click the Contact Us button at the bottom right of your screen. Include the following information in your request:
- Your name
- Your email address you used to donate
- Your donation number it in the Description box
In the form:
- Choose Refund for Select Reason
- Select the most relevant category for Choose One
- Briefly explain the reason for your refund request in the Description box
- Include your donation ID (optional)
We’ll review and get back to you soon.
Still Need Help?
If you have questions about getting a refund, we're here for you. Just click the Contact Us button near the bottom right of your screen, and our team will follow up
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