How Payouts Work on GiveSendGo
Automatic vs. Manual Payouts
Automatic Payouts
Once enabled, funds are automatically sent to your connected bank account on a regular schedule, with no further action needed on your part. You can choose the frequency that works best for you:
- Weekly
- Bi-weekly
- Monthly
Manual Payouts
Manual payouts give you more control over when your funds are sent. As funds are added to your available balance, you can initiate a transfer by clicking the Send Payout Request button.
Looking to withdraw a specific amount instead of your full balance? Learn how to request a partial payout here.Timelines
Here are some key things to know about how long donations process and become available to transfer to your bank account:
- Your first donation becomes available five days after it’s received
- All subsequent donations become available on a three-day rolling basis
- Once a payout is processed, funds typically land in your bank account within 2–3 business days
Non-USD payouts may take longer depending on your currency and country.Payout Timing Example
Let’s walk through an example to make payout timing even clearer. Let’s say your campaign receives four donations with one on each of the following dates: May 1st, May 3rd, May 5th, and May 11th.
You'd be able to initiate your first payout on May 6th, but it would only include your first two donations. This is because your third hasn't been processed and added to your available balance yet. And your fourth donation has not been received. From there, you could:
- Initiate a second payout for your third donation on May 8th, then initiate a third payout for your fourth donation on May 14th, or
- Wait until May 14th to request a second payout that includes your third and fourth donations
There’s
no extra fee for making multiple payout requests on GiveSendGo.
However, waiting to combine donations into a single payout can help you
simplify your record-keeping if you prefer making fewer transfers.Minimums and Fees
A few important considerations to keep in mind as part of the payout process:
- Minimum payout amounts: These vary by country, so check the minimum payout amount for yours here
- Processing fees: See our full fee breakdown for more details
If a Payout Fails
If
a payout fails due to incorrect or incomplete banking information, the
funds will automatically return to your available balance. Our team will
reach out with instructions on how to update your bank details. Once
you do, the payout will automatically reattempt using the updated
information.
Related Articles
How to Request a Payout
Once your campaign is verified, you can begin requesting payouts as funds become available. Before you get started, ensure that: You are the recipient. Only campaign recipients can initiate a payout. Campaign owners cannot initiate payouts unless ...Why Your Payout May Be Lower Than Expected
If your payout was slightly lower than expected, it’s usually due to timing, processing fees, or how certain donations are handled. Here are the most common reasons. Recent Donations Are Still Processing This is the most common reason for small ...Connect a Bank Account to Your Campaign
GiveSendGo exists to get generosity where it's needed most. Connecting a bank account is the final step that makes that possible. To receive funds from your campaign, you must be added as the campaign recipient, connect a bank account, and complete ...Update Your Bank Account
Keeping your bank account information current is how you make sure every gift reaches you without interruption. If you need to update the bank account linked to your campaign, reach out to us via the Contact Us button from the email address ...Understanding Payout Statuses
When you request a payout, its status will update as the transfer moves through different stages. Processing Processing means the transfer has been initiated and accepted by our payout system. Most payouts finish processing within 2–3 business days ...
Still Need Help?
Can't find what you're looking for? Our support team is ready to assist you.