How Payouts Work on GiveSendGo
Automatic vs. Manual Payouts
Automatic Payouts
Once enabled, funds are automatically sent to your connected bank account on a regular schedule, with no further action needed on your part. You can choose the frequency that works best for you:
- Weekly
- Bi-weekly
- Monthly
Manual Payouts
Manual payouts give you more control over when your funds are sent. As funds are added to your available balance, you can initiate a transfer by clicking the Send Payout Request button.
Looking to withdraw a specific amount instead of your full balance? Learn how to request a partial payout here.Timelines
Here are some key things to know about how long donations process and become available to transfer to your bank account:
- Your first donation becomes available five days after it’s received
- All subsequent donations become available on a three-day rolling basis
- Once a payout is processed, funds typically land in your bank account within 2–3 business days
Non-USD payouts may take longer depending on your currency and country.Payout Timing Example
Let’s walk through an example to make payout timing even clearer. Let’s say your campaign receives four donations with one on each of the follow dates: May 1st, May 3rd, May 5th, and May 11th.
You'd be able to initiate your first payout on May 6th, but it would only include your first two donations. This is because your third hasn't been processed and added to your available balance yet. And your fourth donation has not been received. From there, you could:
- Initiate a second payout for your third donation on May 8th, then initiate a third payout for your fourth donation on May 14th, or
- Wait until May 14th to request a second payout that includes your third and fourth donations
There’s
no extra fee for making multiple payout requests on GiveSendGo.
However, waiting to combine donations into a single payout can help you
simplify your record-keeping if you prefer making fewer transfers.Minimums and Fees
A few important considerations to keep in mind as part of the payout process:
- Minimum payout amounts: These vary by country, so check the minimum payout amount for yours here
- Processing fees: See our full fee breakdown for more details
If a Payout Fails
If
a payout fails due to incorrect or incomplete banking information, the
funds will automatically return to your available balance. Our team will
reach out with instructions on how to update your bank details. Once
you do, the payout will automatically reattempt using the updated
information.
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