How to Change a Recipient Display Name
Need to update the name shown as the Campaign Funds Will Be Received By on your campaign? Changes to this name must be requested through our support team. Here’s what to know before submitting your request.
Before You Start
For Campaign Organizers:
If you're the campaign owner and want to change the Campaign Created By name on the campaign, you can do this yourself. There's no need to reach out to us—just follow our guide on how to edit your campaign.
For Business Recipients:
When adding a recipient, be sure to select Business/Organization as
the recipient type. Selecting Business/Organization ensures the business name appears as the recipient display name, so you won’t need to request a change later.
Requesting to Change the Recipient Display Name
To request the recipient display name, please reach out to us. Make sure to do so from the email address tied to your GiveSendGo account for faster support. Include this information in your request:
URL of the campaign you want the update applied to
Reason for requesting the change
New display name
Impersonation
Policy Reminder: Recipient names must accurately reflect the
individual, business, or organization directly involved with the
campaign. We cannot approve display names that misrepresent your
relationship to the campaign, even when fundraising on someone else’s behalf.Common Reasons for Updating the Recipient Display Name
Here are a few reasons why you may want to change a recipient's display name:
Legal Name Change: Marriage, divorce, court documentation, or similar
Safety Concerns: Protecting your or someone else’s identity in sensitive situations
Professional Pseudonym: Using a stage name, pen name, or alternate identity
Representing a Digital Brand or Page: For campaigns run on behalf of a business, ministry, influencer, or organization
What Happens After You Submit Your Request?
Once we receive your request we will:
Review: Our support team will verify your request and documentation
Follow-Up (As Needed): If anything’s missing, we’ll reach out
Update: Once approved, we’ll update the recipient name on your campaign
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