How to Change a Recipient Display Name
Need to update the recipient name shown on your GiveSendGo campaign? Whether you're switching to a professional name or simply don't want your identity to be disclosed on your campaign page, you can change the campaign funds will be received by name with the help of our support team. Here’s everything you need to know about the process before submitting your request.
Impersonation Policy Reminder: Recipient names must accurately reflect the individual, business, or organization directly involved with the campaign. We cannot approve display names that misrepresent your relationship to the fundraiser, even if you're raising funds on someone else's behalf.Before You Start
For Campaign Organizers:
If you're the campaign owner and want to change the campaign created by name on the campaign, you can do this yourself. There's no need to reach out to us—just follow our guide on how to edit your campaign.
For Business Recipients:
When adding a recipient, be sure to select Business/Organization as
the recipient type. Doing so means the business name will appear as the campaign funds will be received by name on your campaign page, so you won't need to request a change.
Requesting to Change the Campaign Funds Will Be Received By Name
To request the campaign funds will be received by name, please reach out to us. Make sure to do so from the email address tied to your GiveSendGo account for faster support. Include this information in your request:
URL of the campaign you want the update applied to
Reason for requesting the change
New display name
Common Reasons for Updating the Campaign Funds Will Be Received By Name
Here are a few reasons why you may want to change a recipient's name:
Legal Name Change: Marriage, divorce, court documentation, or similar
Safety Concerns: Protecting your or someone else’s identity in sensitive situations
Professional Pseudonym: Using a stage name, pen name, or alternate identity
Representing a Digital Brand or Page: For campaigns run on behalf of a business, ministry, influencer, or organization
What Happens After You Submit Your Request?
Once we receive your request we will:
Review: Our support team will verify your request and documentation
Follow-Up As Needed: If anything’s missing, we’ll reach out
Update: Once approved, we’ll update the recipient name on your campaign
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