Understanding Payout Statuses

When you request a payout, its status will update as the transfer moves through different stages.

Processing

Processing means the transfer has been initiated and accepted by our payout system. Most payouts finish processing within 2–3 business days and don't require any action from you. The status will update to Transferred automatically once complete.

While a payout is processing, the payout details and connected bank account can't be changed.

On Hold

On Hold means the payout can't move forward until additional information is received or a review is completed. If this happens, you'll receive an email from our team explaining what's needed. Once the hold is resolved, the payout will resume automatically.

Transferred

Transferred means your payout has been sent to your connected bank account. When the funds appear in your account depends on your bank's posting schedule.

If something doesn't look right or you have questions about your payout status, reach out to us via the Contact Us button and our team will take a closer look.

• Related Articles

• Why Your Payout May Be Lower Than Expected

  If your payout was slightly lower than expected, it’s usually due to timing, processing fees, or how certain donations are handled. Here are the most common reasons. Recent Donations Are Still Processing This is the most common reason for small ...

• How to Request a Payout

  Once your campaign is verified, you can begin requesting payouts as funds become available. Before you get started, ensure that: You are the recipient. Only campaign recipients can initiate a payout. Campaign owners cannot initiate payouts unless ...

• How Payouts Work on GiveSendGo

  Once you're set up as your campaign's recipient, payouts are how donations become real. Here's a full breakdown of how they work on GiveSendGo. Automatic vs. Manual Payouts GiveSendGo offers two types of payouts, and you can choose the one that best ...

• Update Your Bank Account

  Keeping your bank account information current is how you make sure every gift reaches you without interruption. If you need to update the bank account linked to your campaign, reach out to us via the Contact Us button from the email address ...

• Connect a Bank Account to Your Campaign

  GiveSendGo exists to get generosity where it's needed most. Connecting a bank account is the final step that makes that possible. To receive funds from your campaign, you must be added as the campaign recipient, connect a bank account, and complete ...