Update Your Bank Account

Keeping your bank account information current is how you make sure every gift reaches you without interruption. If you need to update the bank account linked to your campaign, reach out to us via the Contact Us button from the email address associated with your GiveSendGo account and include:

1. Your campaign URL
   
2. A clear request to update the connected bank account

Once we receive your request, our support team will provide instructions for updating your bank account information.

When completing the bank account update, you’ll be prompted to enter your GiveSendGo password. This is required to confirm that it’s really you authorizing the change.

Bank accounts cannot be updated while a payout is actively processing. You'll need to wait until the payout either completes successfully or fails before we can proceed with the update.

• Related Articles

• Connect a Bank Account to Your Campaign

  GiveSendGo exists to get generosity where it's needed most. Connecting a bank account is the final step that makes that possible. To receive funds from your campaign, you must be added as the campaign recipient, connect a bank account, and complete ...

• Understanding Payout Statuses

  When you request a payout, its status will update as the transfer moves through different stages. Processing Processing means the transfer has been initiated and accepted by our payout system. Most payouts finish processing within 2–3 business days ...

• How Payouts Work on GiveSendGo

  Once you're set up as your campaign's recipient, payouts are how donations become real. Here's a full breakdown of how they work on GiveSendGo. Automatic vs. Manual Payouts GiveSendGo offers two types of payouts, and you can choose the one that best ...

• How to Request a Payout

  Once your campaign is verified, you can begin requesting payouts as funds become available. Before you get started, ensure that: You are the recipient. Only campaign recipients can initiate a payout. Campaign owners cannot initiate payouts unless ...

• Why Your Payout May Be Lower Than Expected

  If your payout was slightly lower than expected, it’s usually due to timing, processing fees, or how certain donations are handled. Here are the most common reasons. Recent Donations Are Still Processing This is the most common reason for small ...