About Payouts

Step 1 - Verification: To request payouts, you must be a verified recipient. This means you need to complete our verification process, which requires the following in the country where the fundraiser is located:

• A bank account in the same currency as the fundraiser
• A passport or government-issued photo ID
• A phone number
• A residential address (sorry, we can't accept PO boxes)
• A Tax ID (like a Social Security Number if you're in the US)
• You must be 18 years of age or older

First Payout Period: The first payout is available 5 days after the first successful donation is made. Subsequent donations take 3 days to process and be added to the payout balance.

Payout Requests: Payouts must be requested manually in the Payouts section of the recipient's Campaign Dashboard. They are not automatic. New payout requests become available once the previous payout settles.

Deposit Timeframe: Requested payouts take 3-5 days to deposit into the designated bank account.

Requesting Payouts: New payout requests become available once the previous payout settles in your account.

Fees: A detailed breakdown of fees, including platform and processing fees, is available here.

Held Funds: Our team of payout specialists may hold a portion of the funds back if a donation is deemed at high risk of a dispute to ensure the integrity of the campaign.

Recipient Type Options and Verification Requirements:

• Individuals: ID verification is required for recipients. Must provide bank account information.
• Organizations/Non-Profits: Must provide EIN and official bank account information. They may need to provide business registration documents. 
• Businesses: Must provide EIN and business bank account information. They may need to provide business registration documents.

Please note that additional information or documentation may be requested to comply with legal requirements and our platform's policies.