Replying to Donor Comments on GiveSendGo

Modified on Sun, Apr 20 at 11:23 PM

Engaging with your supporters is one of the simplest and most powerful ways to build momentum around your campaign. A kind reply to a donor’s comment shows appreciation, builds trust, and encourages others to join in.


Whether someone leaves a few encouraging words or shares why they gave, taking a moment to respond helps foster community and connection. Even a quick Thank you so much, Thomas!, for example, can make a lasting impression.


To reply to a comment left on your campaign:

  • Go to your Campaign Dashboard

  • Navigate to the Campaign Data section

  • Head to Comments/Replies

  • Find the comment and click Reply

? Pro tip: Keep your replies genuine and gracious. Every acknowledgment is a chance to deepen support and keep donors engaged throughout your campaign.

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