How to Delete Your GiveSendGo User Account
Need
to delete your GiveSendGo account? Whether you're wrapping up your time
on the platform or simply looking to start fresh, we're here to help
make it easy.
At
this time, GiveSendGo accounts can't be deleted by users. For security
and verification purposes, you must submit your request to delete your
account to our customer support team.
How to Request Account Deletion
To permanently delete your GiveSendGo user account, send an email to support@givesendgo.com. Once your request is received, our team will confirm and complete the deletion process.
Deleting your account is permanent.
What We'll Need from You
Include the following information in your request:
- Your name
- The email address associated with your GiveSendGo account
- An explicit request to delete your account in the Description box
Funds Must Be Resolved Before Deletion
If you've raised money through a campaign, we won’t be able to close your account until all funds have been successfully paid out or refunded. If there’s still money in your campaign, we’ll help you complete a payout or refund your givers.
What Happens When Your Account is Deleted?
You won't be able to log in
All your campaigns will be permanently removed
You will no longer have access to your donation history
Any personal data not required for legal compliance will be deleted
Related Articles
Updating Your Email Address
Need to change the email address linked to your GiveSendGo account? No problem—it’s quick and easy. Keeping your contact info current ensures you receive donation receipts, campaign updates, and important account notifications without skipping a ...ABC Updating Your Email Address
Update your email address in Account Settings Log into your account! Open the Personal Details section in your User Dashboard Click the red Change Email Address link Enter your new email address Submit your changes