How to Delete Your GiveSendGo User Account
Need
to delete your GiveSendGo account? Whether you're wrapping up your time
on the platform or simply looking to start fresh, we're here to help
make it easy.
Deleting Your GiveSendGo Account
At this time, GiveSendGo accounts can't be deleted by users. For security and verification purposes, you'll need to submit your request to delete your account to our customer support team.
To permanently delete your GiveSendGo user account, send us an email from the email address associated with your GiveSendGo account that includes the following information:
- Your name
- An explicit request to delete your account
Once your request is received, our team will confirm and complete the deletion process.
Deleting your account is permanent.Funds Must Be Resolved Before Deletion
If
you've raised money through a campaign, we won’t be able to close your
account until all funds have been successfully paid out or refunded. If
there’s still money in your campaign, we’ll help you complete a payout or refund your givers.
What Happens When Your Account is Deleted?
- You won't be able to log in
- All your campaigns will be permanently removed
- You will no longer have access to your donation history
- Any personal data not required for legal compliance will be deleted
Still have questions? Feel free to reach out to us.
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