Managing Your Campaign
Donation Display Settings
Your Donation Settings page lets you control what visitors see on your campaign page and what information you collect from givers. You can access all of these settings in one place and change them at any time. How to Get to Donation Settings Log in ...
Adding an Offline Donation to Your Campaign
Every gift counts—even the ones that arrive outside of GiveSendGo by cash or check. If you've received a donation outside of GiveSendGo, you can manually record it so your campaign totals reflect all the support you've received. Steps to Enter an ...
Hiding the Total Amount Raised on Your Campaign
Your campaign, your terms. GiveSendGo lets you control what's publicly visible, including whether your total amount raised appears on your campaign page. How to Hide the Total Amount Raised Log into your GiveSendGo account Open your Campaign ...
Making All Givers to Your Campaign Anonymous
If you don't want giver names to appear publicly on your campaign page, you can automatically mark all givers as anonymous. When this setting is enabled, names will not appear in the public donations list—even if a giver chooses to show their name at ...
Hiding Donation Amounts on Your Campaign
Some campaigns are best served by a little privacy. GiveSendGo gives you control over what donors see, including whether individual gift amounts appear on your campaign page. How to Hide Donation Amounts Log in to your GiveSendGo account Go to your ...
Referral Codes
Knowing where your support comes from helps you share your campaign more effectively. Referral codes let you create unique shareable links for different platforms, emails, or promotions, so you can see what's working the most. Why Use a Referral Code ...
Managing and Replying to Giver Comments
Giver comments are a chance to see the impact of your campaign in real time. GiveSendGo gives you the tools to manage and respond to them directly from your Campaign Dashboard. Remove a Donation Comment To remove a comment: Log in to your GiveSendGo ...
Enabling and Disabling Donation Comments
You're in control of the conversation on your campaign page. This setting lets you turn public donation comments on or off at any time. How to Adjust Donation Comment Settings To enable or disable donation comments on your campaign: Log into your ...
Accessing and Exporting Campaign Data
Your campaign tells a story, and the Campaign Data section of your dashboard helps you read it. With it, you can view detailed insight into your campaign's performance and supporters, including donation reports, mailing addresses, comments, and ...
Changing Your Campaign Recipient
Need to update who receives funds? The process depends on where things stand with your current recipient. If the recipient has not yet accepted, you can update or remove them directly from your dashboard. See Editing Recipient Details for guidance. ...
Finding Your Campaign
Your campaign is the heart of everything you do on GiveSendGo. Here's how to find it quickly and why it might not be showing up where you expect. Finding Your Campaign from Your Account The surest way to access your campaign is through your ...
Change or Transfer Your Custom Campaign Link
Your custom campaign link is part of your campaign's identity—it's how givers find you and how you share your story. If you need to update it or move it to a new campaign, here's how. Updating an Existing Campaign's Custom Link Custom campaign links ...
Adding a GiveSendGo Widget to Your Website
Your campaign can go wherever your audience is. Embed a GiveSendGo widget on your website so visitors can view and support your campaign without having to leave it. How to Add a Campaign Widget Go to your campaign page Click Share Select Embed from ...
Changing a Recipient Display Name
Who receives the funds is at the heart of every campaign. If you need to update the Campaign Funds Will Be Received By name, that change is handled by our support team. Before You Start For Campaign Organizers: If you're the campaign owner and want ...
What to Do if a Campaign Owner or Recipient Has Passed Away
We understand that navigating next steps after the loss of a loved one can be difficult. If you need to manage an existing GiveSendGo campaign connected to someone who has passed away, this guide outlines the available options and required ...
Set Up a Custom Thank You Message for Givers
Every gift deserves a personal acknowledgment. You can create a custom thank-you message that is automatically emailed to givers after they donate, sent in addition to the standard donation receipt. Add or Edit Your Custom Thank You Message To create ...
Collect Giver Mailing Addresses on GiveSendGo
A handwritten note can mean as much as a donation itself. GiveSendGo lets you collect giver mailing addresses so you can follow up with personal thank-yous, updates, or other items by mail. This feature is optional and can be turned on or off at any ...
Formatting Your Campaign Story
Your campaign story is one of the most important parts of your GiveSendGo page. A clear, well-structured story helps givers understand your need, connect with your cause, and feel confident supporting you. Our built-in editor includes simple ...
Publishing and Unpublishing Your Campaign
Your campaign goes live when you're ready, and stays live only as long as you want. You can manage your campaign's visibility at any time from your dashboard. Publishing Your Campaign Publishing makes your campaign visible and searchable on ...
How to Add a Recipient to Receive Funds
Every gift on GiveSendGo is meant to reach someone. Getting funds to the right person starts here. Once a recipient is added, they'll need to verify their identity and connect a bank account before payouts can be made. For details on timing and ...
How to Edit Your Campaign (Title, Story, Media, Goal)
A great campaign isn't built in one sitting—it grows. Every change made to your story, goal, or media is a chance to connect more deeply with the people who want to help. You can make these changes anytime from your campaign dashboard. How to Access ...
Adding Images and Videos to Your Campaign
Images and videos help bring your campaign to life. Strong visuals can build trust, communicate emotion, and help givers better understand your story. How Media Appears on Your Campaign Page Your main image or video appears at the top of your ...
Set Your Campaign to Private
Some stories are meant for a specific circle, like family, close friends, or a trusted community. Setting your campaign to private lets you share it only with the people you choose. It will not appear in GiveSendGo search results It will not appear ...
Managing Email Notifications
Staying informed when donations come in is easy to manage on GiveSendGo. Both campaign owners and recipients can turn email notifications on or off for themselves and for the other party. Manage Email Notifications: Log in to your GiveSendGo account ...
Editing Recipient Details
When you add a recipient other than yourself to your campaign on GiveSendGo, you're asked to enter their name and email address. As long as your recipient hasn't accepted their invitation, their details are yours to update. Edit Recipient Details Log ...
Posting a Campaign Update
Keeping supporters in the loop is part of what makes a campaign thrive. GiveSendGo makes it easy to share progress updates directly from your Campaign Dashboard. How to Post an Update Log in to your GiveSendGo account Open your Campaign Dashboard ...
Setting Your Campaign Goal
Your fundraising goal tells your story before anyone reads a word. Set it to reflect your actual need and give supporters a clear sense of the difference their gift will make. Setting or Updating Your Goal You can set or change your goal at any time ...
Deleting Your Campaign
If your campaign has ended or you’re ready to take it down, you can reach out to our support team via the Contact Us button to have it deleted. Deleting a campaign is permanent, so be sure you really want your campaign deleted before submitting your ...
Sharing Your Campaign
The more people who know about your campaign, the more lives it can touch. You can share your campaign by copying the link or using the built-in sharing tools on your campaign page. If you need help finding your campaign first, see Finding Your ...
Finding a Campaign on GiveSendGo
Whether you're trying to support a friend or explore new causes, here's how to locate a campaign using GiveSendGo's search tools. Searching for a Campaign Go to GiveSendGo.com Click the magnifying glass icon at the top of the page Enter keywords in ...
Closing Your Campaign and Refunding Your Givers
GiveSendGo is built on generosity, and that includes refunding your givers should you need to close a campaign. Our support team can walk you through the process. Close Your Campaign and Refund Your Givers Reach out to us via the Contact Us button ...