Managing Your Campaign
How to Add an Offline Donation to Your Campaign (Manually)
If you’ve received a gift outside of GiveSendGo—such as cash, check, or another offline payment—you can manually record it in your campaign so your totals reflect all support received, including any gifts you’ve received outside the platform. Steps ...
How to Hide the Total Amount Raised on Your Campaign
If you don’t want your campaign’s total amount raised to be publicly visible, you can turn this setting off in your campaign dashboard. Some campaign owners choose to hide their total to reduce pressure, avoid comparisons, or keep the focus on their ...
How to Make All Givers Anonymous on Your Campaign
If you don’t want giver names to appear publicly on your campaign page, you can automatically mark all givers as anonymous. When this setting is enabled, names will not appear in the public donations list, even if a giver chooses to show their name ...
How to Hide Donation Amounts on Your Campaign
If you prefer not to display individual donation amounts on your campaign page, you can turn this setting off in just a few steps. Some campaign owners choose to hide donation amounts to maintain discretion, simplify the page layout, or keep the ...
How to Create and Manage Referral Codes
GiveSendGo Referral Code Generator helps you track where your campaign traffic and givers are coming from. By creating unique referral links, you can see which platforms, emails, or promotions are driving the most support. Why Use a Referral Code? ...
How to Manage and Reply to Givers' Comments
You can manage, remove, and reply to donation comments directly from your Campaign Dashboard. This article explains how to remove a comment, reply to a giver, and understand who can edit comments. Remove a Donation Comment If a comment on your ...
How to Enable or Disable Donation Comments
You can control whether givers and visitors are able to leave public comments on your campaign page. This setting can be turned on or off in your Donation Settings. How to Adjust Donation Comment Settings To enable or disable donation comments on ...
How to Access and Export Campaign Data
Understanding your campaign data helps you stay organized, follow up with givers, and track how your campaign is performing. The Campaign Data section of your campaign dashboard gives you detailed insight into your campaign’s performance and ...
How to Change Your Campaign Recipient
The process for changing your campaign recipient depends on whether they have accepted the invitation to join your campaign. If the recipient has not yet accepted, you can update or remove them directly from your dashboard. See our article How to ...
How to Find Your Campaign
If you’re trying to locate your GiveSendGo campaign, whether to manage it, share it, or check its status, here are the fastest ways to find it and the most common reasons it may not appear in search. How to Find Your Campaign from Your Account The ...
Change or Transfer Your Campaign URL
Your campaign’s custom URL helps givers find and remember your campaign. If you need to update it or move it to a new campaign, here’s how it works. Updating the Custom URL for an Existing Campaign Custom URLs can’t be changed directly from your ...
How to Add a GiveSendGo Widget to Your Website
You can embed a GiveSendGo campaign widget on your website so visitors can view and support your campaign without leaving your site. How to Add a Campaign Widget To generate and embed your campaign widget: Go to your campaign page Click the Share ...
How to Change a Recipient Display Name
Need to update the name shown as the Campaign Funds Will Be Received By on your campaign? Changes to this name must be requested through our support team. Here’s what to know before submitting your request. Before You Start For Campaign Organizers: ...
What to Do if a Campaign Owner or Recipient Has Passed Away
The passing of a loved one is a deeply emotional and overwhelming experience. If you’re seeking to take on the responsibility of an existing GiveSendGo campaign connected to someone who has passed away, we’re here to help guide you through the next ...
Set Up a Custom Thank You Message for Givers
You can create a custom thank-you message that is automatically emailed to givers after they donate to your campaign. This message is sent in addition to the standard donation receipt. Add or Edit Your Custom Thank You Message To create or update ...
Enable Mailing Address Collection for Givers
You can enable a setting that allows givers to optionally provide their mailing address after completing a donation. This can be useful if you plan to send physical thank-you notes, updates, or other items by mail. This feature is optional and can be ...
How to Format Your Campaign Story
Your campaign story is one of the most important parts of your GiveSendGo page. A clear, well-structured story helps givers understand your need, connect with your cause, and feel confident supporting you. Our built-in editor includes simple ...
How to Publish or Unpublish Your Campaign
When you're ready to make your campaign live or if you need to temporarily hide it you can manage its visibility at any time from your dashboard. Publishing Your Campaign Publishing makes your campaign visible and searchable on GiveSendGo. Once live, ...
How to Add a Recipient and Set Up Payouts
To receive funds from your GiveSendGo campaign, you must add a recipient. The recipient will verify their identity and provide bank details before payouts can be requested. Once a recipient is added and verified, they’ll be able to request payouts as ...
How to Edit Your Campaign (Title, Story, Media, Goal)
Keeping your campaign up to date helps you stay connected with supporters and gives your fundraiser the best chance to succeed. Whether you're adjusting your goal, updating your story, or refreshing your media, it’s easy to make changes on ...
Adding Images and Videos to Your Campaign
Images and videos help bring your campaign to life. Strong visuals can build trust, communicate emotion, and help givers better understand your story. This article walks through how to add media to your campaign and how it appears to visitors. How ...
Set Your Campaign to Private
Sometimes you may want to limit who can see your campaign. Setting your campaign to private allows you to share it only with people you choose. When a campaign is private: It will not appear in GiveSendGo search results It will not appear in category ...
Managing Email Notifications
You can choose whether to receive email notifications when your campaign receives a donation. Both campaign owners and recipients have the ability to turn email notifications on or off for themselves and for the other party. To adjust your email ...
How to Edit Recipient Details
When you add a recipient other than yourself to your campaign on GiveSendGo, you're asked to enter their name and email address. If they haven’t accepted the invitation yet, you can edit these details if you need. Here’s how to do it: Edit Recipient ...
How to Post an Update to Your GiveSendGo Campaign
You can share updates directly from your Campaign Dashboard to keep supporters informed about your progress. How to Post an Update Log in to your GiveSendGo account Open your Campaign Dashboard Click Manage Campaign Select Updates Enter a title and ...
Setting Your Campaign Goal
When creating a campaign on GiveSendGo, your fundraising goal should reflect your actual financial need. Setting a thoughtful goal helps supporters understand what you’re raising funds for and how their gift contributes. Set a Realistic Goal Starting ...
How to Delete Your Campaign
If your campaign has ended or you’re ready to take it down, you can reach out to our support team to have it deleted. Here’s what to know before you do. Deleting a campaign is permanent, so be sure you really want your campaign deleted before ...
How to Share Your Campaign
If you’d like to share your GiveSendGo campaign with others, you can copy your campaign link or use the built-in sharing tools available on your campaign page. If you need help locating your campaign first, see our article How to Find Your Campaign. ...
How to Search for a Campaign on GiveSendGo
Looking for a specific campaign on GiveSendGo? Whether you're trying to support a friend or explore new causes, here's how to quickly locate a campaign using our search tools. How to Search Go to GiveSendGo.com Click the magnifying glass icon at the ...
Closing Your Campaign and Refunding Your Givers
If you need to end your campaign and issue refunds to your givers, we’re here to help make the process quick and simple. Here's what to know before submitting your request. How to Close Your Campaign and Refund Your Givers Reach out to us and ...