Managing Your Campaign
How to Manually Add an Offline Donation to Your Campaign
If you’ve received a gift outside of GiveSendGo for the same purpose as your campaign—whether by cash, check, or another offline method—you don’t need to make a donation to your campaign on the giver’s behalf. You'll have to pay processing fees that ...
How to Hide the Total Amount Raised on Your Campaign Page
Prefer to keep your fundraising total private? On GiveSendGo, you can easily hide the total amount raised on your campaign page—whether to reduce pressure, protect your givers' privacy, or simply keep the focus on your story. This setting is perfect ...
How to Make All Givers to Your GiveSendGo Campaign Anonymous
Want to protect giver privacy while simplifying your campaign’s look and feel? GiveSendGo allows you to automatically mark every giver as anonymous, so names don’t appear in the recent donations list on your campaign page. Whether you’re prioritizing ...
How to Hide Donation Amounts on Your Campaign Page
GiveSendGo gives you full control over how donation information appears on your campaign page. If you'd prefer to keep donation amounts private, you can easily turn off this display setting in just a few clicks. Many choose to hide donation amounts ...
Measure Your Campaign’s Impact with Referral Codes
GiveSendGo’s Referral Code Generator is a powerful (and free!) tool that helps you track where your campaign traffic and givers are coming from. Whether you're running promotions on social media, through email, or across multiple websites, referral ...
How to Manage and Reply to Givers' Comments
Keeping your campaign page clean, encouraging, and on-message is easy with GiveSendGo’s comment management tools. Whether you want to reply to a message from a giver, remove an inappropriate comment, or understand who can make edits—we'll guide you ...
How to Enable or Disable Donation Comments
Want to control whether givers and visitors can leave comments on your campaign page? GiveSendGo makes it easy to turn donation comments on or off with just a few clicks. Whether you're looking to foster engagement or keep things more private, here’s ...
Use Donation Reports to Track Your Campaign’s Progress
Understanding how to manage your campaign data is essential for tracking progress, analyzing supporter behavior, and staying organized. GiveSendGo's Campaign Data section gives you access to donation reports, mailing addresses, prayer emails, and ...
How to Change Your Campaign Recipient
If your campaign’s recipient has already accepted the invitation and connected their bank account, changing them becomes a more involved process than before when you could simply edit their details by yourself. Don't worry though: we’re here to help ...
How to Find Your Campaign
If you’re trying to locate your GiveSendGo campaign, whether to manage it, share it, or check its status, here are the fastest ways to find it and the most common reasons it may not appear in search. How to Find Your Campaign from Your Account The ...
Change or Transfer Your Campaign URL
Your campaign’s custom URL helps givers find and remember your campaign. If you need to update it or move it to a new campaign, here’s how it works. Updating the Custom URL for an Existing Campaign Custom URLs can’t be changed directly from your ...
Embed Your Campaign Widget on Your Website
Want to drive more visibility and support for your GiveSendGo campaign? Adding a widget to your website is a simple yet powerful way to promote your campaign without requiring visitors to leave your page. In just a few steps, you can generate, copy, ...
How to Change a Recipient Display Name
Need to update the recipient name shown on your GiveSendGo campaign? Whether you're switching to a professional name or simply don't want your identity to be disclosed on your campaign page, you can change the campaign funds will be received by name ...
What to Do if a Campaign Owner or Recipient Has Passed Away
The passing of a loved one is a deeply emotional and overwhelming experience. If you’re seeking to take on the responsibility of an existing GiveSendGo campaign connected to someone who has passed away, we’re here to help guide you through the next ...
Set Up a Custom Thank You Message for Givers
Creating a personalized thank-you message is a great way to show your appreciation to your givers. In addition to the automated donation receipt, your custom message will be emailed directly to givers after they contribute to your campaign. It’s a ...
Collect Giver Mailing Addresses on GiveSendGo
Collecting your givers' mailing addresses can open the door to deeper engagement and more meaningful follow-ups. It enables you to: Send handwritten thank-you notes or campaign updates Distribute physical items like materials or gifts And more! If ...
How to Format Your Campaign Story
Your campaign story is one of the most important parts of your GiveSendGo page. A clear, well-structured story helps givers understand your need, connect with your cause, and feel confident supporting you. Our built-in editor includes simple ...
How to Publish or Unpublish Your Campaign
When you're ready to make your campaign live or if you need to temporarily hide it you can manage its visibility at any time from your dashboard. Publishing Your Campaign Publishing makes your campaign visible and searchable on GiveSendGo. Once live, ...
How to Add a Recipient and Receive Funds
To receive funds raised from your GiveSendGo campaign, you need to add a recipient. This recipient will be prompted to verify their identity and provide their bank details. Once your recipient is added and verified, you’ll be able to request payouts ...
How to Edit Your Campaign (Title, Story, Media, Goal)
Keeping your campaign up to date helps you stay connected with supporters and gives your fundraiser the best chance to succeed. Whether you're adjusting your goal, updating your story, or refreshing your media, it’s easy to make changes on ...
Adding Images and Videos to Your Campaign
Images and videos help bring your campaign to life. Strong visuals can build trust, communicate emotion, and help givers better understand your story. This article walks through how to add media to your campaign and how it appears to visitors. How ...
Set Your Campaign to Private
Sometimes, you may prefer to share your campaign only with a select group of people. Making your campaign private gives you control over who can access it. Enabling this feature means only people with the direct URL will be able to view and donate to ...
Managing Email Notifications
Want to be notified when your campaign receives a new donation? As a campaign owner, you can enable email notifications for yourself—and for your campaign's recipient, if they’re someone other than you. Whether you want to stay in the loop to thank ...
How to Edit Recipient Details
When you add a recipient other than yourself to your campaign on GiveSendGo, you're asked to enter their name and email address. If they haven’t accepted the invitation yet, you can edit these details if you need. Here’s how to do it: Edit Recipient ...
Creating Updates to Your Campaign
Keeping your supporters informed is one of the most powerful ways to build momentum and strengthen your campaign. After all, they've chosen to invest in you and your idea, so you should invest in them too! Whether it’s big news or a small thank-you, ...
Setting Your Campaign Goal
When creating a campaign on GiveSendGo, your fundraising goal should reflect your actual financial need. Setting a thoughtful goal helps supporters understand what you’re raising funds for and how their gift contributes. Set a Realistic Goal Starting ...
How to Delete Your Campaign
If your campaign has ended or you’re ready to take it down, you can reach out to our support team to have it deleted. Here’s what to know before you do. Deleting a campaign is permanent, so be sure you really want your campaign deleted before ...
How to Share Your Campaign
Once you’ve created your GiveSendGo campaign, spreading the word is key to reaching your fundraising goals. Here’s how you can easily share your campaign with others: Access and Share Your Campaign Anytime If you need to find your campaign URL, ...
How to Search for a Campaign on GiveSendGo
Looking for a specific campaign on GiveSendGo? Whether you're trying to support a friend or explore new causes, here's how to quickly locate a campaign using our search tools. How to Search Go to GiveSendGo.com Click the magnifying glass icon at the ...
Closing Your Campaign and Refunding Your Givers
If you need to end your campaign and issue refunds to your givers, we’re here to help make the process quick and simple. Here's what to know before submitting your request. How to Close Your Campaign and Refund Your Givers Reach out to us and ...